Playback slow and freezing up but video seems to be rendering fine

New Here ,
Mar 08, 2021 Mar 08, 2021

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Playback is slow and freezing up, but when I scrub through the video it loads just fine, with audio and everything. It tends to be worse when I import a new video or change something like the scale of the video. I'm convinced that it's not my computer being slow because of how I can scrub through just fine, even faster than the playback speed. Is there anything else I can do to fix playback? I've checked things like GPU acc, playback resolution, and have high quality playback off,

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Error or problem, Freeze or hang, Performance

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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Specs of video file?

Is the file located on an internal drive or external?

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New Here ,
Mar 08, 2021 Mar 08, 2021

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always internal drive, and the specs vary because I have different video sources for the clips. They seem to be about 1080p quality and 60 frames, usually .mov file type. Is there any more information you need? I don't know what other specs to provide. 

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Most Valuable Participant ,
Mar 08, 2021 Mar 08, 2021

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