Playhead doesn't stop immediately cc2019 + 2020

[jakestout93]

I've had the same issue on the last few versions of Premiere. When I hit the spacebar to play on my timeline, this works immediatly, but when I press it again to pause it carries on playing for another 12/14 frames. 

This is aggrivating when trying to cut to a beat - can only be done by scrubbing through to listen to the track, or using markers. 

Is this something I'm missing in my settings? Or a known issue?

Any help appreciated!

Mac Pro

2.7 GHz 12-Core Intel Xeon E5

32 GB 1866 MHz DDR3

AMD FirePro D700 6 GB

[Averdahl]

Are you using any card/box from Blackmagic Design? Are you viewing your video on an external monitor?

[Ashot A]

Hi!

We have the same issue. We use the DeckLink 4K Extreme 12G board and output the video to an external monitor. After pressing the spacebar, the video continues to play another 2-5 frames.

We tried DeckLink drivers from 10.9.5.0 to 11.4.0.0 (Windows 7/64 and Windows 10/64), and also tried the versions Premiere Pro CC 2017 - 2019 with the same result.

When we turn off the DeckLink device from Premiere/preferences/playback, the video stops instantly.

We think this is a hardware problem of the board, try to ask them about it.

[JGrupper]

 I fixed it!
Go to Preferences - Device Control - set the Preroll on 0

[Ashot A]

Thanks for the advice, we tried, but to no avail...