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My time keeps freezing in Premier Pro 15.4 . The playstop toggle keep freezing but the rest of my timeline works perfectly, even allows me to save my work. It keep making me open up a new project everytime it freezes because I keep force quitting. I have troubleshooted, I have went into Audio Hardware and nothing has worked. How can I fix this so I can work smoothly?
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Elmer,
We need more info on your computer system and the media you are using. Which camcorder or camera setup was used, for example? It's usually the case that the media is too non-performant for your particular computer setup. Transcoding footage or creating proxies is called for in 90% of all cases. So, I would try that first. Come back with q's.
Thanks,
Kevin
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How do I transcode the footage and/or create proxies?
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Hi there!
You can refer to this article for transcoding footage: https://community.adobe.com/t5/premiere-pro/faq-issues-with-screen-recorded-footage-in-premiere-pro/...
Also, for creating proxies, check here: https://helpx.adobe.com/in/premiere-pro/how-to/proxy-media.html
Let us know how it goes.
Thanks,
Kartika