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Plugins not appearing in Windows > Extensions menu

New Here ,
Jun 23, 2019

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Hello,

I’m having problems downloading plugins for Adobe Premiere Pro, and having them appear in the Window > Extensions menu.

The plugin I have downloaded is from Insta360, it is a plugin to enable virtual tour stitching.

The plugin from insta360 downloads into Program Files > Adobe > Common > Plug-ins > 7.0 > MediaCore

When I open Premiere Pro the initialiser screen runs and at the end of the text info states “Loading insta360importer.prm” – so it is being recognised by Premiere Pro. But then as mentioned, it doesn’t appear in the Window > Extensions menu.


I thought this might have been a problem with Insta360’s software, but then I installed GoPro Fusion Studio software – their equivalent plugin called GoProVRPlayer.prm downloads to the same place – but same issue, it doesn’t appear in the Window > Extensions menu. I have tried on multiple computers and uninstalled / reinstalled the plugin many times.

 
Could I have the .prm file in the wrong folder? Is there a way to manually search for the plugin through Premiere Pro?

Any suggestions would be appreciated, thanks.

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Plugins not appearing in Windows > Extensions menu

New Here ,
Jun 23, 2019

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Hello,

I’m having problems downloading plugins for Adobe Premiere Pro, and having them appear in the Window > Extensions menu.

The plugin I have downloaded is from Insta360, it is a plugin to enable virtual tour stitching.

The plugin from insta360 downloads into Program Files > Adobe > Common > Plug-ins > 7.0 > MediaCore

When I open Premiere Pro the initialiser screen runs and at the end of the text info states “Loading insta360importer.prm” – so it is being recognised by Premiere Pro. But then as mentioned, it doesn’t appear in the Window > Extensions menu.


I thought this might have been a problem with Insta360’s software, but then I installed GoPro Fusion Studio software – their equivalent plugin called GoProVRPlayer.prm downloads to the same place – but same issue, it doesn’t appear in the Window > Extensions menu. I have tried on multiple computers and uninstalled / reinstalled the plugin many times.

 
Could I have the .prm file in the wrong folder? Is there a way to manually search for the plugin through Premiere Pro?

Any suggestions would be appreciated, thanks.

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Jun 23, 2019 0
Adobe Community Professional ,
Jun 23, 2019

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Does it show up in the Effects panel? That´s the place were you normally find installed plug-ings.

Try this:

To reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option key when the splash screen appears.

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Jun 23, 2019 0
New Here ,
Jun 23, 2019

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Thanks, I followed that step and was able to reset the plugin caches and preferences.

Unfortunately the plugins for insta360 and GoPro are still not visible in the Window>Extensions menu nor in the effects panel. I also uninstalled insta360 studio and the plugin then reinstalled, but still not visible.

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Jun 23, 2019 0
Adobe Community Professional ,
Jun 23, 2019

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In Premiere Pro, go to Help > About Premiere Pro and report back which version of Premiere Pro you are using.

Try to put the .prm file/s here instead: C:\Program Files\Adobe\Adobe Premiere Pro CC 2019\Plug-Ins\Common

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Jun 23, 2019 0
New Here ,
Jun 23, 2019

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It is version 13.1.2 (Build 9)

I moved the insta360importer.prm file into C:\Program Files\Adobe\Adobe Premiere Pro CC 2019\Plug-Ins\Common

On the start up splash screen it did show additional text after “Loading insta360importer.prm”


So I assume changing the folder for that file did have some effect but the plugin is still not visible in Window>Extensions

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Jun 23, 2019 0
New Here ,
Jun 24, 2019

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I just installed PP and the plugins on a third computer the plugin still does not display in window>extensions.

Is there any way to manually add extensions?

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Jun 24, 2019 0
Adobe Community Professional ,
Jun 24, 2019

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Has the plugin ever shown itself in window>extentions.

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Jun 24, 2019 0
New Here ,
Jun 24, 2019

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No

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Jun 24, 2019 0
Adobe Community Professional ,
Jun 24, 2019

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Dont think the are suppose to.

Just install and direct them to the path in Program Files.

Run as administrator.

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Jun 24, 2019 0
Adobe Community Professional ,
Jun 24, 2019

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If i install GoPro Fusion Studio i don´t see it in the Extension menu either. But when i open a project GoPro VR Player do launch and loads the current frame. I never do 360 video so i don´t know if this is bad, good or expected...

Kevin-Monahan Any ideas?

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Jun 24, 2019 0
New Here ,
Jun 23, 2019

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I just replied on the forum also. The plugins do not appear in the effects panel

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Jun 23, 2019 0
Adobe Community Professional ,
Jun 23, 2019

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Do you have a link to those plugins. Dont know of any Gopro plugin.

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Jun 23, 2019 0
New Here ,
Jun 23, 2019

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Gopro link is here: https://shop.gopro.com/APAC/softwareandapp/gopro-fusion-studio-app/fusion-studio.html

When you download the Studio App, it has checkbox marked to install the plugin for Premiere Pro

The insta360 download is here - https://www.insta360.com/download/insta360-onex  (see Insta360 STUDIO 2019) - It works the same way

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Jun 23, 2019 0
New Here ,
Sep 15, 2020

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Install the extension manager software and then using this drag the ZXP file of the plugin onto this application. Do this when the Adobe applications are closed. Then check.

install.anastasiy.com/

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Sep 15, 2020 0