Plural Eyes 4 stalls at 95% sync when using it as an extension in Premiere Pro 2020 CC

Report · Apr 03, 2020

I am using Plural Eyes 4 to synchronize multiple cameras and audio sources in Premiere Pro. I recently ran into an issue where it seems that my sync gets stalled at 95% complete when preparing media to synchronize. I have always been able to synchronize 3 cameras and several audio sources at once, but now I am not able to. Has anyone else ran into this. Any suggestions of what I can try? Below is a picture of what I am experiencing.

Report · Dec 23, 2020

Seeing this issue for the first time, PluralEyes 4 on macOS 10.15.7. Hung at 99%

Only difference with this project is a few clips of mixed frame rate: 24 and 30 fps.

Report · Dec 23, 2020

Issue seemed to be a corrupt MOV file (ProRes HQ) that was aborted with an unplanned camera power outage. You can identify which clips PluralEyes doesn't like by holding shift and mousing over the clips. A faulty clip will likely not produce a thumbnail.