PluralEyes extension not showing up in Premiere pro 2021

New Here ,
May 18, 2021 May 18, 2021

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So i just downloaded the 2021 version and just like in the 2020 version the plural eyes not showing up. I already uninstalled the program and my pc. Any help out there?

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Audio, Crash, Editing, Error or problem, Export, Formats, Freeze or hang, Import, Performance, User interface or workspaces

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New Here ,
May 21, 2021 May 21, 2021

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Same here. Did you find a fix yet?

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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Might want to open a ticket at Red Giant.

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New Here ,
Jun 01, 2021 Jun 01, 2021

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no i didn't, still not syncing

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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They also said "Actually, the easiest instructions for people to follow in that context will likely be installing CC 2020/2021 at the same time, then installing Pluraleyes, then uninstalling CC 2020. I just use these steps because they seem to be easier in a step by step context like this."

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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According to Red Giant support, it seems they want to manually add pluraleyes through Finder: 

 

Close Adobe Premiere. 

 

Open a Finder window and click Go > Go to Folder. Then paste in this file path: /Library/Application Support/Adobe/CEP/extensions/

 

Now, download and extract this file: https://drive.google[dot][com] /drive/folders/1WL-owjdTM3NOIc_XQU7wcIXnjDI156D4?usp=sharing
 
Now drag and drop that extracted folder to the above file path (/Library/Application Support/Adobe/CEP/extensions/).
 
Now open Premiere. It should be there in windows > extensions 

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New Here ,
Jun 11, 2021 Jun 11, 2021

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Thanks! This worked.

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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Has Red Giant released a version compatible with CC2021? At a minimum, you can try downloading the latest PluralEyes version from their site and installing it (after CC2021 was installed, of course)

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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just put in a ticket with red giant 6.1.2021 - will repost if they respond. Having the same issue. 

 

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