PP 14.3.1 Source Window scrubbing - video glitches to different part of clip.

[Tpurvis04]

Hey ya'll, 

Any help on this would be greatly appreciated. When I am scrubbing/reviewing footage in the source window - the clip will constantly glitch to other parts of the same clip. For example, I might think I'm in one part of the clip - but when I stop the clip - I was actually watching a different part of the clip than the one I was seeing. The glitching is far worse on long clips vs. shorter ones. 

I never had this problem on PP 2018. I've linked a video of it happening.

I have a 2017 iMac 27" Retina 5K, 40 GB Ram, AMD Radeon 575 4GB, 3.5 Ghz Quad-Core i5. 

[Harold SIlva B.]

Hi, this is a fairly common bug and is due to a problem with cache memory. Try to clear the cache memory and restart the software.

[Michael Grenadier]

and tell us your source properties...  any chance the material was shot on a smart phone or a screen recording program?  

[victoriab29246147]

I have this same issue and it drives me insane. I use GH5 to film and in diffrent frame rates. I also modify some footage and i proxy clips. I tried several things and it always does this, like you said, especially on longer clips. I tried clearing my cache data, but it is still doing it. WHYYYYYYYY??? Better question is, WHAT IS ADOBE DOING TO FIX IT???? This didnt happen on Adobe 2019

[Tpurvis04]

Tried clearing the cache - didn't make a difference. Since I've worked in multiple projects now - source footage has ranged between different common mirrorless cameras (Sony, Panasonic) - but nothing on a smartphone or screen recording. All of it is 60p footage conformed to 24p. The issue was driving me mad - so I switched to PP 2019 - which also has some annoying glitches of its own. I don't understand Adobe sometimes and how they can overlook a bug like this despite multiple updates per version of the software. I hope the next update addresses it.