PPro doesn't import sound of mp4 anymore

New Here ,
Feb 02, 2021

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Hello,

PPro doesn't import sound of mp4 anymore. Sometimes one of the mp4s works, but from the otherones I can't grap the sound. Throwing away chache doesn't help. What can I do?

Thanks

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Adobe Community Professional ,
Feb 02, 2021

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Moving thread to the Premiere Pro forum from Using the Community

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Ann Bens LATEST
Adobe Community Professional ,
Feb 02, 2021

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Most common user error is not source patching the track.
Solved by first opening clip in Source Monitor, set in and out point. Then drag/insert into timeline.

source patching.png

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