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PPro wont update cuz Cloud thinks it's open -- NOT

Engaged ,
Aug 08, 2020

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I want to update PPro, but it asks me to close PPro first.
It IS closed.  Now what?

OMG now this wont post cuz "Please select one or more topics."

I DID select topics.

 

 

Screen Shot 2020-08-08 at 11.50.24 AM.png10-15-5.png

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PPro wont update cuz Cloud thinks it's open -- NOT

Engaged ,
Aug 08, 2020

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I want to update PPro, but it asks me to close PPro first.
It IS closed.  Now what?

OMG now this wont post cuz "Please select one or more topics."

I DID select topics.

 

 

Screen Shot 2020-08-08 at 11.50.24 AM.png10-15-5.png

TOPICS
Error or problem

Views

37

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Aug 08, 2020 0
Adobe Community Professional ,
Aug 08, 2020

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Did you reboot before trying to update.

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Aug 08, 2020 1
Engaged ,
Aug 08, 2020

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must I?  Is that standard opperating procedure.  Never before...  ??

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Aug 08, 2020 0
Ann Bens LATEST
Adobe Community Professional ,
Aug 08, 2020

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Always reboot before and after an update.

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Aug 08, 2020 1