Everytime I open the app, it freezes up. I'll click on a project (whether it's an old one or a new one) and it WILL NOT play or let me do anything to it! It'll freeze up and I'll either have to exit out or it'll kick me out. Does well on my phone but does not do well on my PC. Yes, I have restarted my pc.
Yes, I removed the app and redownloaded it.
Yes, I turned off Cloud in case the internet was messing with it.
Yes, I have tried creating new videos and loading old ones.
I have no idea what to do next. I hate having to pay for it to never work!!! I think it is a great video editing app but I can't deal with all the problems with it.
[title edited by mod]
Crash, Editing, Error or problem, Freeze or hang, Performance
Sorry about the poor experience. Please let us know the exact version of Premiere Pro that you are using and the system specs (OS, CPU, GPU & RAM). Have you tried resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave? Let us know, we're here to help.