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Premeire Pro Crashes

New Here ,
Jun 23, 2020

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Premiere Pro crashes and does not respond whenever creating a new project and somtimes freezes and exits the software. When I import a video, it freezes up whenever I try to play it (see screenshot attached).

I did update the Intel driver. Attached is the system compatability report and 

But for some reason Adobe Photoshop does not have the same problem so I think that it is the software that is causing the problem. 

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Crash, Error or problem, Freeze or hang

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Premeire Pro Crashes

New Here ,
Jun 23, 2020

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Premiere Pro crashes and does not respond whenever creating a new project and somtimes freezes and exits the software. When I import a video, it freezes up whenever I try to play it (see screenshot attached).

I did update the Intel driver. Attached is the system compatability report and 

But for some reason Adobe Photoshop does not have the same problem so I think that it is the software that is causing the problem. 

Topics

Crash, Error or problem, Freeze or hang

Views

47

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
MyerPj LATEST
Adobe Community Professional ,
Jun 23, 2020

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