Premere Pro is saying it cannot find media encoder

New Here ,
Jan 18, 2021

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I've recently had to uninstall, clean, and reinstall the Media Encoder due to unrelated issues, but now that I've done this when trying to export Premiere Pro says that Media Encoder is uninstalled.

I already know what 99% of you are going to say: Check your versions.

Yes. My versions are the same. I know that causes a lot of issues. As a matter of fact that is the answer so often it makes it impossible to find any other fixes.

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Error or problem, Export

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Adobe Employee ,
Jan 22, 2021

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Hi Andrew,

 

Welcome to the Community and sorry for your issue. The version of the apps is the first thing to check. If you're running the same versions of both the apps and it still not working, try disabling the firewall and antivirus and test on a new project.

Let us know how it goes.

 

Thanks,

Nishu

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