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premiére pro se bloque

New Here ,
Jan 02, 2021 Jan 02, 2021

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bonjour

mon logiciel premiére pro se bloque , les fenétres deviennent blanches , en mode attente et je suis bloqué , je n ai aucun message d erreur , j ai dja desinstallé puis reinstallé , donc le logiciel est devenu inutilsable , j ai effacé red giant , boris fx en pensant que le probléme venait d un bug mais non , si une per'sonne à une idée ....

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Community Expert ,
Jan 04, 2021 Jan 04, 2021

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Are you on Win or Mac?

Have you tried resetting Premiere preferences?

Adobe Community Expert
Adobe Certified Professional

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Community Expert ,
Jan 04, 2021 Jan 04, 2021

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LATEST

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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