Copy link to clipboard
Copied
bonjour
mon logiciel premiére pro se bloque , les fenétres deviennent blanches , en mode attente et je suis bloqué , je n ai aucun message d erreur , j ai dja desinstallé puis reinstallé , donc le logiciel est devenu inutilsable , j ai effacé red giant , boris fx en pensant que le probléme venait d un bug mais non , si une per'sonne à une idée ....
Copy link to clipboard
Copied
Are you on Win or Mac?
Have you tried resetting Premiere preferences?
Copy link to clipboard
Copied
Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...
If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...
If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html
If that doesn't work, try Preferences > Audio Hardware and set Input to None.
If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.
If that doesn't work, try creating a new project and import the old one into it.
Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...