Premier Pro 2020 crash on start - PP2019 worked fine..

New Here ,
Feb 04, 2021

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I have recently installed APP2020

It crashes on starup.

APP2019 however, worked(it has been uninstalled-my mistake!) very well.

Mac OS Mojave 10.14.6 on an i7iMac, 2TB/32MB RAM

 

Is there anything I 'should know' about this situation?

InDesign and Photoshop work well..

 

Animate crashes on startup as well, that has never ever run at any stage since release.

No support from DET-Vic as it is a macOS and is not able to be supported.

 

TOPICS
Crash, Error or problem, Performance

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Adobe Employee ,
Feb 05, 2021

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Hi Gary5E27,

 

Sorry for your issue.

Do you see any error message or crash report? How do you open Premiere Pro - by clicking its icon or double-clicking a project file? Also, are you using any third-party plug-in for Premiere Pro?

For the Animate issue, I'd suggest creating a post on the Animate Community.

Looking forward to your response.

 

Thanks,

Nishu

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