Premier pro does not want to export a basic project.

New Here ,
Jan 13, 2021 Jan 13, 2021

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Hello everyone I have a little problem ..

I updated PP today to version 14.8, and it looks like there are export bugs ...

To put it simply: each time I try to run the rendering of a very simple project (52 sec with about thirty rushes and a few stailizations) it freezes at% random .. and if I force the closure it does not 'opens more. I have to restart the pc entirely so that they can open again .. the simple disconnection does not work, it is really necessary to turn off the pc.

I don't understand this bug, do you have the same thing? It's a project that dates back a year, I had it created on another version of Adobe and on another pc, maybe it's related to that?

My specs:

- MSI MPG X570 Gaming Pro Carbon WiFi
- Corsair Vengeance LPX 16GB 3600 x 4 (64go)
- Ryzen 9 3950x OC to 4.7 ghz
- and double monitor since few days with mercury display.


I don't see anything technically that can prevent me from running a very basic 1080p rendering.

Do you have any solutions ?

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Crash, Export, Freeze or hang

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Adobe Community Professional ,
Jan 13, 2021 Jan 13, 2021

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Please try these steps and check if it helps.

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New Here ,
Jan 13, 2021 Jan 13, 2021

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Hey,

I'm also facing the same issue for the past 3 days, if I try to export it, it crashes randomly, and have to start the whole PC again, tried resetting the preferences and deleting cache files, still got same issues.

hope Adobe will look into it.

 

 

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