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Premier pro not playing audio

Community Beginner ,
Apr 27, 2021 Apr 27, 2021

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Hello.

I have seen many posts on this topic, but none of them seemed to help me with my problem. When I played my video, the video itself was fine, but there was no audio. The bars showed up on the mixer, but no sound played. I have tried clearing my media cache, changing my audio hardware, etc. None of the solutions worked, so it would be great if someone could help me with my problem. Thanks in advance. If it matters, I am using the creative cloud version of premier pro 2021.

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Audio , Error or problem

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Community Expert ,
Apr 27, 2021 Apr 27, 2021

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Could we have a screen shot of your audio hardware settings.

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Community Beginner ,
Apr 27, 2021 Apr 27, 2021

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sure. Capture.PNG

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Community Beginner ,
Apr 27, 2021 Apr 27, 2021

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oh, and also, i have tried changing the input to none, so that is why it is turned off.

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Community Beginner ,
Apr 27, 2021 Apr 27, 2021

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I just fixed the problem 

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Community Expert ,
Apr 27, 2021 Apr 27, 2021

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What was it.

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Adobe Employee ,
Apr 27, 2021 Apr 27, 2021

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Don't leave us hangin' Alec! 😉

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Guest
Apr 27, 2021 Apr 27, 2021

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I have a similar issue. My sound keeps muting when I leave my editing for a short while, and/or I just opened up my project from scratch and no audio, it comes back when I > file > exit and reopen. Audio hardware SS attached. When I open audio hardware it tells me in Default output (not working) but clears on restart.

Thx

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New Here ,
Apr 28, 2021 Apr 28, 2021

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I'm also facing the same issue, please share your views how can handle this.

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