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Premier Pro Update 2020

New Here ,
Jul 17, 2020

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Since updating my premier pro to the new update released (2020) I've experienced 3 times slower rendering times. I'm using a Mac book pro(2020). It sometimes takes up to 3 hours to export a video, when before the new update it only took 10-20 minutes. It's gotten so bad I'm considering switching to a different program. Is there a fix for Mac users? 

 

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Premier Pro Update 2020

New Here ,
Jul 17, 2020

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Since updating my premier pro to the new update released (2020) I've experienced 3 times slower rendering times. I'm using a Mac book pro(2020). It sometimes takes up to 3 hours to export a video, when before the new update it only took 10-20 minutes. It's gotten so bad I'm considering switching to a different program. Is there a fix for Mac users? 

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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Jul 17, 2020 0
Adobe Employee ,
Jul 17, 2020

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Hi there,

 

We're sorry about the poor experience. We can get this checked. Please let us know more about the system specifications (OS, CPU, GPU and RAM), the media specifications (format/codec, frame rate and frame size). the effects applied and your export settings

 

Thanks,

Sumeet

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Jul 17, 2020 0
New Here ,
Jul 20, 2020

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Hi All:

 

I am having a very similar issue. Suddenly videos are taking an incredibly long time to export using the same system and settings I've always used. For example, today I had a 2:14 long video that took over 30 minutes to export. I am a windows user exporting as H.264, frame rate 29.97, width 3,840, height 2,160.  GB RAM, 15.9 GB usable, Intel(R) Core(TM) 17-8550U CPU @ 1.80GHz 1.99 GHz.

 

Please let me know if I can provide any additional information. 

 

thank you, 

Chrissie Frank

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Jul 20, 2020 0
Adobe Community Professional ,
Jul 20, 2020

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is it possible your sources are from a smartphone or screen recording program?


use mediainfo to determine whether your source is variable or constant frame rate

https://mediaarea.net/en/MediaInfo/Download

if it's variable use handbrake to convert to constant frame rate

https://handbrake.fr
and here's a tutorial on how to use handbrake

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Jul 20, 2020 0
New Here ,
Jul 21, 2020

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It is definitely not from a smartphone or screen recording program, it was all recording on a video camera. I will try the troubleshooting tips above and report back. 

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Jul 21, 2020 0