Highlighted

Premier Pro Will Not Open - Freezes on Opening Screen

Community Beginner ,
Jun 30, 2020

Copy link to clipboard

Copied

Capture.PNG

Can anyone help me with this? Everytime I try to launch Premier Pro it freezes here and I get the wheel of death. When I initially launched a dialogue box popped up with an option to fix which sent me to: https://helpx.adobe.com/x-productkb/multi/drivers-video-win-nvidia.htm . I installed the NVIDIA and restarted my laptop. I don't get the dialogue box anymore that says there is an error to fix but now it freezes here (loading ImporterQuickTime.prm). I'm working on a GT75 Titian 8RF using Windows 10. Any suggestions is greatly appreciated. 

TOPICS
Crash, Error or problem, Freeze or hang

Views

72

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Premier Pro Will Not Open - Freezes on Opening Screen

Community Beginner ,
Jun 30, 2020

Copy link to clipboard

Copied

Capture.PNG

Can anyone help me with this? Everytime I try to launch Premier Pro it freezes here and I get the wheel of death. When I initially launched a dialogue box popped up with an option to fix which sent me to: https://helpx.adobe.com/x-productkb/multi/drivers-video-win-nvidia.htm . I installed the NVIDIA and restarted my laptop. I don't get the dialogue box anymore that says there is an error to fix but now it freezes here (loading ImporterQuickTime.prm). I'm working on a GT75 Titian 8RF using Windows 10. Any suggestions is greatly appreciated. 

TOPICS
Crash, Error or problem, Freeze or hang

Views

73

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 30, 2020 0
Adobe Community Professional ,
Sep 25, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 25, 2020 1