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Premier video playback "green and white color" error

New Here ,
Jun 24, 2020

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I am facing this issue. Playback is not working . I changed Mercury GPU to Software only but didn,t work. Help me fix it

All drivers are updatedScreenshot (11).png

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Crash, Encore, Error or problem, Freeze or hang, Hardware or GPU, Performance

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Premier video playback "green and white color" error

New Here ,
Jun 24, 2020

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I am facing this issue. Playback is not working . I changed Mercury GPU to Software only but didn,t work. Help me fix it

All drivers are updatedScreenshot (11).png

Topics

Crash, Encore, Error or problem, Freeze or hang, Hardware or GPU, Performance

Views

52

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jun 24, 2020

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Obviously that's a Windows rig ... CPU/RAM/GPU/vRAM, and the driver version?

 

I'm particularly wondering about the CPU and onboard grahics chip.

 

Neil

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