Premiere 14.6.1 crashes when deleting sequence

New Here ,
Dec 01, 2020

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My Premiere Pro freezes whenever I try to delete a sequence for my project !

Does anyone else faces the same problem ?

 

Thanks for the solution

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Crash, Editing, Freeze or hang

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Premiere 14.6.1 crashes when deleting sequence

New Here ,
Dec 01, 2020

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My Premiere Pro freezes whenever I try to delete a sequence for my project !

Does anyone else faces the same problem ?

 

Thanks for the solution

TOPICS
Crash, Editing, Freeze or hang

Views

146

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Dec 01, 2020 1
Adobe Community Professional ,
Dec 03, 2020

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Please try these steps and check if it helps.

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Dec 03, 2020 1
Adobe Community Professional ,
Dec 03, 2020

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Hi @Digital5FB0 ,

 

Great suggestions from @Joëlle Bh .

 

Here are some additional suggestions. https://motionarray.com/learn/premiere-pro/premiere-pro-crashing/

 

Good luck

mj

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Dec 03, 2020 0
New Here ,
Dec 06, 2020

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Sorry I took a while to come back. I installed Ver14.5 to finish my proect and just had time to update to Ver 14.6 again.

Problem is now gone, guess Adobe fixed it with the latest update ; )

 

Thanks everyone for the suggestions !

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Dec 06, 2020 0
Adobe Community Professional ,
Dec 06, 2020

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Noted @Digital5FB0 ,

 

Thanks for letting us know.

 

This feedback will be helpful in helping others

 

All the best

mj

 

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Dec 06, 2020 0
Explorer ,
Dec 10, 2020

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This error and others persist in 14.6 and 14.7. Both unuseable, suggest troll back to 14.4

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Dec 10, 2020 0
Explorer ,
Dec 14, 2020

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I was also unable to delete a sequence from the project panel. I discovered  the bug in an old project I opened for the first time in a long time. But it is not about the specific project.

 

I just created a new project, added a new empty sequence and right-click/Clear causes Premiere Pro to crash.

 

I took the advice to revert to 14.5.  Tested on a new project and the old project. It was able to delete a sequence without crashing (ooooh!)

 

Re-installed 14.7. Tested. Now it is able to delete a sequence without crashing.

I do not know why. I did not reset preferences, did not change media cache locations, nor clear media cache files.

All my preferences came back the way I had left them in 14.7.

 

So, it seems that a reversion to an earlier version did something that a simple update from 14.6 to 14.7 did not -- and that resolved the problem for the moment.

 

 I will tell you one other thing, in case this intersects with anyone else's use case:

Premiere and Lightroom Classic seem to have some weird intereference with each other's media cache location preferences.

Just starting Lightroom Classic resets my Premiere Pro media cache files to ~/Libray/Caches/Adobe/Lightroom/Video.

Yes. Lightroom changes the Premiere Pro preferences.  What?  This has been going on for a long time apparently.

I just mention it here because clearing media caches is so often cited as a fix for various crashes. I can't help but think that this confusion abou the cache location could be at the root of a lot of people's problems.

Due to an increasing lack of trust of Premiere Pro's stability, I have been enjoying using DaVinci Resolve. But I have a huge legacy of projects in Premiere I have to maintain.  

End of soapboxing.

 

iMac Pro Mojave 10.14.6. Premiere Pro 14.7

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Dec 14, 2020 0
Explorer ,
Jan 08, 2021

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Same thing happened to me too.  I reset my Media Cache location to NOT be the Lightroom Classic folder and everythying was running pretty well.  I used Lightroom Classic this morning and now the media cache locaiton preference in Premiere has been changed back to user/library/caches/lightroom/video.

 

And now I'm having the crash when deleting a file in the bin issue.

 

Mac Mojave.

Latest version of Premiere

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Jan 08, 2021 0