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Hello
Premiere Pro 15.2; macosCatalina; iMac i7, during working with timeline (playhead) the keyboard arrows stop responding , reopening Premiere is the only solution, anybody was facing this problem ?
Replacing the keyboard did not help.
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Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...
If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html
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Thanks for reply. Resetting workspace does not help, resetting preferences helped temporarily, after ~2h problem comes back.
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Please tell us your system specs: Premiere version, amount of RAM, Hardware specs including graphics card and the model number of your system which you'll find in the apple menu: about this mac.
Was the keyboard working properly previously? If so, have you done any os or premiere updates or installed any new software or hardware?