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Premiere 2020 keep crashing, even after reinstall

New Here ,
Jan 18, 2021 Jan 18, 2021

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Hi Everyone

 

How to reinstall Premiere Pro to be complity clean version, 

 

I keep reinstaling and delating all files of Premiere pro, nothing helps to stop crushig!

Even when i trying to open performenc menu  is crushing after fresh intalation.

 

Before everyting was working exelent.  

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Guest
Jan 18, 2021 Jan 18, 2021

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Moving thread to the Premiere Pro forum from Using the Community

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Community Expert ,
Jan 18, 2021 Jan 18, 2021

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Have you tried resetting Premiere preferences?

Adobe Community Expert
Adobe Certified Professional

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LEGEND ,
Jan 18, 2021 Jan 18, 2021

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Do you have an Nvidia GPU? If so, go to their site, download and do a clean install of their most recent Studio driver. There's a game-ready driver or two out there causing all sorts of odd behaviors and problems in Premiere right now.

 

Neil

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Community Expert ,
Jan 18, 2021 Jan 18, 2021

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there's also an app to remove all of the files that were installed with Premiere

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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