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Premiere 2020 showing white screen only

New Here ,
Aug 11, 2020

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Hi guys, Having a problem with this.

White screen premire.png

The amazing thing is that it is related to the OpenCL mechanism. Because when I use only Mercury Software the error does not appear, so I can't use GPU when rendering.

GPU drivers a re updated. Setup: RX 560 4gb I5 - 4440 16gb ram ddr3 1600MHZ

I just turned off second monitor, opened Premier Pro project, then turned on second monitor, and now its working normaly.

🙂

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Error or problem, Hardware or GPU

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Premiere 2020 showing white screen only

New Here ,
Aug 11, 2020

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Hi guys, Having a problem with this.

White screen premire.png

The amazing thing is that it is related to the OpenCL mechanism. Because when I use only Mercury Software the error does not appear, so I can't use GPU when rendering.

GPU drivers a re updated. Setup: RX 560 4gb I5 - 4440 16gb ram ddr3 1600MHZ

I just turned off second monitor, opened Premier Pro project, then turned on second monitor, and now its working normaly.

🙂

TOPICS
Error or problem, Hardware or GPU

Views

46

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 11, 2020 1
New Here ,
Aug 11, 2020

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I just turned off second monitor, opened Premier Pro project, then turned on second monitor, and now its working normaly.

🙂

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Aug 11, 2020 0
Adobe Community Professional ,
Aug 11, 2020

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Good to hear it got resolved in that odd way, but something to consider is that your system is a bit old and might not run Premiere properly. https://helpx.adobe.com/ca/premiere-pro/system-requirements.html#gpu-acceleration

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Aug 11, 2020 0
New Here ,
Aug 14, 2020

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I've been having the same issues with a brand new computer with a NVIDIA GeForce RTX 2070 SUPER.

 

Turning off my second monitor, opening up Premiere, then turning it on, also does the trick...

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Aug 14, 2020 0