Premiere 2021 not opening in Windows 10 - hangs or crashes

Explorer ,
Apr 29, 2021 Apr 29, 2021

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I'm unable to load any of my projects in PP. Yesterday PP would close before the launch screen, which resolved after I updated through CC. I was able to work most of the day, but by evening my projects no longer open. The Open Project bar loads, then hangs at about 5/6 of the way through. This happens with older versions of my project, including auto-saves. The only way I can close What's causing this issue?

 

Steps:

- Turned off Mercury Transmit

- Clear Media Cache

- Quit PP

- Open new project, then opened current project from there (doesn't open)

- Quit using Task manager

- restart computer

- open new project in PP, import project (Not Responding window)

- Quit PP using Task Manager

- Open new project then open auto-save file (project hangs)

- Cancel project load

- PP freezes

 

Specs:

- AMD Ryzen 7 3800X

- Nvidia RTX 3090

- 32GB RAM

- 1TB boot drive

- 2TB storage

 

Screencaps:

Zeesy_0-1619712434606.png

Results from importing project file

 

Zeesy_2-1619712434713.png

Project never loads past this point (I've waited)

 

Zeesy_4-1619712434758.png

Current settings for video playback

TOPICS
Crash, Error or problem, Freeze or hang, Import, Performance

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Explorer ,
Apr 29, 2021 Apr 29, 2021

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Update: I transferred my project folder from my internal HDD to my internal SDD, and reproduced the above steps, which reproduce the same problems. Any help would be greatly appreciated, I have a deadline to meet.

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Explorer ,
Apr 29, 2021 Apr 29, 2021

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Another update: The project did eventually open after about 15-20 minutes from both drives. I appreciate that the drive type, amount of footage and type of codec impacts performance, but this project was running fine (albeit a little slowly) up until the most recent upgrade. No additional footage was imported into the project, and no Dynamic Links were created. What's going on?

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