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Premiere and Media Encoder not launching on my mac

Explorer ,
Nov 29, 2019

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After installing the new adobe premiere CC 2020, and Media Encoder 2020 on my Mac OS version 10.15.1 Catalina iMac (Retina 5K, 27-inch, 2019) Processor 3,6 GHz 8-Core Intel Core i9, Memory 64 GB 2667 MHz DDR4, Graphics Radeon Pro Vega 48 8 GB, Adobe premiere and Media Encoder are unable to launch, they always crash during lunch. I have uninstall them more than 10 times, and even try to login as new admin to the machine, none of the solution work. I have even used third-par app to clean up my Mac with any left over of any Adobe item, none of this solved the issue. Yet I can run all the rest of the app (After Fx, PSD, DW and so on ...) without any problem. Any solution that works will be welcome.

Erns R.

I finally got the solution and it works 

This is what I did From my mac:

I went to my Mac HD> Library> Application Support> Adobe> Common> Plug-ins> 7.0> MediaCore

And remove all the existing plug-ins to my Desktop , except the folder call <Public> and <dummy.text> file.

I launch my Adobe and it works fine, and then I added one by one all the folders containing my plug-ins to find out the one that was causing the problem and I delete it completely.

Now everything works fine.    

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Premiere and Media Encoder not launching on my mac

Explorer ,
Nov 29, 2019

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After installing the new adobe premiere CC 2020, and Media Encoder 2020 on my Mac OS version 10.15.1 Catalina iMac (Retina 5K, 27-inch, 2019) Processor 3,6 GHz 8-Core Intel Core i9, Memory 64 GB 2667 MHz DDR4, Graphics Radeon Pro Vega 48 8 GB, Adobe premiere and Media Encoder are unable to launch, they always crash during lunch. I have uninstall them more than 10 times, and even try to login as new admin to the machine, none of the solution work. I have even used third-par app to clean up my Mac with any left over of any Adobe item, none of this solved the issue. Yet I can run all the rest of the app (After Fx, PSD, DW and so on ...) without any problem. Any solution that works will be welcome.

Erns R.

I finally got the solution and it works 

This is what I did From my mac:

I went to my Mac HD> Library> Application Support> Adobe> Common> Plug-ins> 7.0> MediaCore

And remove all the existing plug-ins to my Desktop , except the folder call <Public> and <dummy.text> file.

I launch my Adobe and it works fine, and then I added one by one all the folders containing my plug-ins to find out the one that was causing the problem and I delete it completely.

Now everything works fine.    

TOPICS
Crash

Views

395

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Nov 29, 2019 1
Adobe Community Professional ,
Nov 29, 2019

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Nov 29, 2019 1
Explorer ,
Nov 29, 2019

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Thank you Ann Bens, I have try that solution didn't work. Before even posting my question I've tried maybe five times didn't work for me.

Erns R.

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Nov 29, 2019 0
Explorer ,
Nov 29, 2019

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I finally got the solution and it works 

This is what I did From my mac:

I went to my Mac HD> Library> Application Support> Adobe> Common> Plug-ins> 7.0> MediaCore

And remove all the existing plug-ins to my Desktop , except the folder call <Public> and <dummy.text> file.

I launch my Adobe and it works fine, and then I added one by one all the folders containing my plug-ins to find out the one that was causing the problem and I delete it completely.

Now everything works fine.    

Erns R.

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Nov 29, 2019 0
naraedit LATEST
New Here ,
Sep 22, 2020

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Thank you so much! This worked instantly!

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Sep 22, 2020 0