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Hi there
I am setting up Adobe Premiere on 2014 Intel 4770K computer. When open Premiere It says, "Video: Unsupported Driver Intel HD Graphics 4600. If you continue with known issues, you may experience performance degradation, instability and data loss".
If I chose "Fix", it opens this window:
How to manually install your Intel® Graphics Driver in Windows® 10 (adobe.com)
(Link removed by Adobe).
When I attempt to install driver that I download from this link, it shows "Error: this computer does not meet minimum requirements".
I dont see why Adobe Premiere care about Intel graphics. The monitor is connected via gaming graphic card AMD Radeon HD 7870. Unfortunately, the software is not stable and freezes when I try to add new Video and Audio Tracks. I keep restarting computer but it keeps happening. Any thoughts appreciated. Thank you.
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I found this on Adobe forum (thanks). My setting is already set to Software Only. And there is no hardware acceliration.
"Adobe now requires a 6th-Generation or newer Intel Core i-series CPU in order for Premiere Pro to run properly. And the suggested Intel driver version mentioned on Adobe's site is compatible only with the 6th-Generation or newer CPUs. Your CPU, unfortunately, is only a 4th-Generation CPU. The only "fix" for this, unfortunately, is to disable both Quick Sync and MPE GPU acceleration, switching both to the software-only mode. But then, your editing experience will be at the mercy of your system's CPU - and your CPU is only a dual-core CPU with four threads, which will only make your editing experience agonizing. Premiere Pro now effectively requires an 8-core, 16-thread or better CPU in order to run adequately smoothly."
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I found this article:
FAQ: Troubleshooting Intel iGPU systems with Premi... - Adobe Support Community - 10731812
Do you have a dual GPU systems that feature an Intel iGPU? Is your dual GPU setup not working as expected? Before doing anything rash, please check the following:
My set to Mercury Engine software only.
Info regarding Video Drivers for the Intel iGPU
GPU Accelerated Rendering and Hardware Encoding (adobe.com)