Premiere crashes after tape capture

Participant ,
Jun 25, 2018

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I have the current Premier Pro CC version installed. I'm importing miniDV tapes via my Sony DSR-11 and the FireWire connection using the (Tape) option in the Capture dialog. Premiere imports the videos OK, but a few seconds after I have named the captured file Premiere crashes and I have to restart it. I saw that similar issues have been reported 2 and 3 years ago. Is this one of the typical Premiere bugs that hasn't been fixed for years? After the crash the crash reporter comes up and so I have sent about a dozen reports already. I don't know if someone really looks at them, but I have about 500 more tapes to capture.

Marcus

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1 Correct Answer

Adobe Employee , Jul 11, 2018
Kevin-Monahan Adobe Employee , Jul 11, 2018
Hey there Marcus,Sorry about the issue. Please report it here: Premiere Pro: Hot (1724 ideas) – Adobe video & audio appsEdit: We have a bug filed for this issue and we are working on a fix. The workaround appears to be to use CC2015 (if you still have it installed, it is no longer available) or use an earlier version.Thanks,Kevin

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Most Valuable Participant ,
Jun 25, 2018

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http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html

-and more about Windows http://forums.adobe.com/message/4708997

-Legacy driver http://www.studio1productions.com/Articles/Firewire-1.htm

--ALL versions of Windows from 7 through 10 need legacy driver!

I have NOT used either, but many say to try these for SD capture http://windv.mourek.cz/ or http://www.exsate.com/products/dvcapture/

I HAVE used http://www.scenalyzer.com/ and it works well, but breaks capture into 4Gig chunks

-which has not been a problem for me, since joining the 4Gig files on the timeline works well

-I have NOT used the scene detect function in scenalyzer, so don't know how well it works

I have NOT used it, but many say to try this for HDV capture

-archived at http://www.videohelp.com/tools/HDVSplit

-Click the 1st link under "Download sites:" for the latest version

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Guide ,
Jun 25, 2018

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ON a windows machine, long time ago, used similar hardware to capture from mini tape via firewire using SCENALYZER, as John referenced as something to look into. It worked great for me cause at that time using PPro was problematic for many people.

Well worth trying, especially with so many more to do. It basically captures at the same speed that you 'view' the tapes, so it takes time.

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Adobe Community Professional ,
Jun 25, 2018

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In a different thread, I just tested Scenalyzer on Win 10. Works fine, using older PC with firewire on mainboard.

http://www.scenalyzer.com/

Only for capturing SD material

It is no longer supported, but available free.

See posts 23 and later in the other thread for my comments about installing and running on Win 10.

Importing DV tape Video from sony DCR-HC24E to Windows 10

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Participant ,
Jun 25, 2018

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Thanks for all the info and suggestions.

Just to point it out again. The capture works fine. It is some seconds after the capture has been saved that Premiere crashes.

I suspect that it is the generation of the Peak file. I can see the progress bar starting. I cant tell if it is at the end or shortly before when Premiere crashes. Another indicator is that if the capture is aborted (e.g. no frames found, wrong setting for PAL / NTSC at the device), an no file is created Premiere does not crash.

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Adobe Employee ,
Jul 11, 2018

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Hey there Marcus,

Sorry about the issue. Please report it here: Premiere Pro: Hot (1724 ideas) – Adobe video & audio apps

Edit: We have a bug filed for this issue and we are working on a fix. The workaround appears to be to use CC2015 (if you still have it installed, it is no longer available) or use an earlier version.

Thanks,
Kevin

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New Here ,
Dec 07, 2020

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What about the people who have CS6?  Can we get a bug fix for this too?  I'm hitting hangs and crashes during capture too.  I shouldn't have to pay/upgrade to get a bug fixed.

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Averdahl LATEST
Adobe Community Professional ,
Dec 07, 2020

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Use ScenalyzerLive instead of relying on the capture tool in Premiere Pro. ScenalyzerLive used to be payware but is now free and once you start using it you will never go back to the capture tool in Premiere Pro, any version.

 

No more chrashes, no more lost captures.

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