• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premiere crashes after tape capture

Participant ,
Jun 25, 2018 Jun 25, 2018

Copy link to clipboard

Copied

I have the current Premier Pro CC version installed. I'm importing miniDV tapes via my Sony DSR-11 and the FireWire connection using the (Tape) option in the Capture dialog. Premiere imports the videos OK, but a few seconds after I have named the captured file Premiere crashes and I have to restart it. I saw that similar issues have been reported 2 and 3 years ago. Is this one of the typical Premiere bugs that hasn't been fixed for years? After the crash the crash reporter comes up and so I have sent about a dozen reports already. I don't know if someone really looks at them, but I have about 500 more tapes to capture.

Marcus

Views

1.4K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 11, 2018 Jul 11, 2018

Hey there Marcus,

Sorry about the issue. Please report it here: Premiere Pro: Hot (1724 ideas) – Adobe video & audio apps

Edit: We have a bug filed for this issue and we are working on a fix. The workaround appears to be to use CC2015 (if you still have it installed, it is no longer available) or use an earlier version.

Thanks,
Kevin

Votes

Translate

Translate
Community Expert ,
Jun 25, 2018 Jun 25, 2018

Copy link to clipboard

Copied

http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html

-and more about Windows http://forums.adobe.com/message/4708997

-Legacy driver http://www.studio1productions.com/Articles/Firewire-1.htm

--ALL versions of Windows from 7 through 10 need legacy driver!

I have NOT used either, but many say to try these for SD capture http://windv.mourek.cz/ or http://www.exsate.com/products/dvcapture/

I HAVE used http://www.scenalyzer.com/ and it works well, but breaks capture into 4Gig chunks

-which has not been a problem for me, since joining the 4Gig files on the timeline works well

-I have NOT used the scene detect function in scenalyzer, so don't know how well it works

I have NOT used it, but many say to try this for HDV capture

-archived at http://www.videohelp.com/tools/HDVSplit

-Click the 1st link under "Download sites:" for the latest version

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Jun 25, 2018 Jun 25, 2018

Copy link to clipboard

Copied

ON a windows machine, long time ago, used similar hardware to capture from mini tape via firewire using SCENALYZER, as John referenced as something to look into. It worked great for me cause at that time using PPro was problematic for many people.

Well worth trying, especially with so many more to do. It basically captures at the same speed that you 'view' the tapes, so it takes time.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 25, 2018 Jun 25, 2018

Copy link to clipboard

Copied

In a different thread, I just tested Scenalyzer on Win 10. Works fine, using older PC with firewire on mainboard.

http://www.scenalyzer.com/

Only for capturing SD material

It is no longer supported, but available free.

See posts 23 and later in the other thread for my comments about installing and running on Win 10.

Importing DV tape Video from sony DCR-HC24E to Windows 10

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jun 25, 2018 Jun 25, 2018

Copy link to clipboard

Copied

Thanks for all the info and suggestions.

Just to point it out again. The capture works fine. It is some seconds after the capture has been saved that Premiere crashes.

I suspect that it is the generation of the Peak file. I can see the progress bar starting. I cant tell if it is at the end or shortly before when Premiere crashes. Another indicator is that if the capture is aborted (e.g. no frames found, wrong setting for PAL / NTSC at the device), an no file is created Premiere does not crash.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 11, 2018 Jul 11, 2018

Copy link to clipboard

Copied

Hey there Marcus,

Sorry about the issue. Please report it here: Premiere Pro: Hot (1724 ideas) – Adobe video & audio apps

Edit: We have a bug filed for this issue and we are working on a fix. The workaround appears to be to use CC2015 (if you still have it installed, it is no longer available) or use an earlier version.

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 07, 2020 Dec 07, 2020

Copy link to clipboard

Copied

What about the people who have CS6?  Can we get a bug fix for this too?  I'm hitting hangs and crashes during capture too.  I shouldn't have to pay/upgrade to get a bug fixed.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 07, 2020 Dec 07, 2020

Copy link to clipboard

Copied

LATEST

Use ScenalyzerLive instead of relying on the capture tool in Premiere Pro. ScenalyzerLive used to be payware but is now free and once you start using it you will never go back to the capture tool in Premiere Pro, any version.

 

No more chrashes, no more lost captures.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines