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Premiere crashes my whole pc

New Here ,
Jul 03, 2020

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It's been 2weeks now that I updated premiere Pro to it last version and It's been also two weeks that premiere is messing with my pc, sometimes I'm starting the software it crashes I open Mozilla, it crashed, Spotify, it crashed, even when I'm doing nothing on it it crash and I just have to force my pc to reboot. the software has always been unstable but it's not new before it happened once a day but seriously I work 10min I have to restart everything and it's impossible to work on anything under these conditions, moreover, I can't revert to an old version because of your one-way retrocompatibility operation.

I'm desperate, sincerely help me please 

Only premiere crash, no problem with ae or any other adobe softwares

 

My spec. 

Msi ps63 modern 8rds 

Core Intel i7 8th gen 1.80Ghz 

Ram 16go ddr4 

Geforce gtx 1050 to max-q design 

 

Pr V 14.3

 

Thank you

Mael

Topics

Crash, Error or problem, Freeze or hang

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54

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Premiere crashes my whole pc

New Here ,
Jul 03, 2020

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It's been 2weeks now that I updated premiere Pro to it last version and It's been also two weeks that premiere is messing with my pc, sometimes I'm starting the software it crashes I open Mozilla, it crashed, Spotify, it crashed, even when I'm doing nothing on it it crash and I just have to force my pc to reboot. the software has always been unstable but it's not new before it happened once a day but seriously I work 10min I have to restart everything and it's impossible to work on anything under these conditions, moreover, I can't revert to an old version because of your one-way retrocompatibility operation.

I'm desperate, sincerely help me please 

Only premiere crash, no problem with ae or any other adobe softwares

 

My spec. 

Msi ps63 modern 8rds 

Core Intel i7 8th gen 1.80Ghz 

Ram 16go ddr4 

Geforce gtx 1050 to max-q design 

 

Pr V 14.3

 

Thank you

Mael

Topics

Crash, Error or problem, Freeze or hang

Views

55

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jul 07, 2020

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I have been having the same issues. My computer runs fine when I am in any other program or using the internet with multiple browsers and windows open (basically using a lot of data). When I open Adobe premiere pro, I can edit video for maybe a minute and then I get the blue screen of death. It says "your pc ran into a problem and needs to restart (with a frowny face as if that makes me feel better). Stop code: VIDEO_TDR_FAILURE, what failed: nvlddmkm.sys. Now I read that that may be a driver error. But I have checked and my driver is up to date and is says it is running fine with no errors. I cannot do my job if this keeps happening and now I am being forced to actually use YouTube's editor studio!!! Why do I pay yearly for Adobe if this happens...someone please help. 

 

Specs: 

Windows 10

Intel (R) Core (TM) i7-870H CPU@ 2.20GHZ 

64 bit operating system

GEforce GTX NVIDIA

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