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Premiere Crashes when I click on effects tab.

New Here ,
Aug 11, 2020

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Whenever I click on the "Effects" or "Graphics" tab, I get this message; "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."

 

I've tried everything so far. 

  • Updating Graphics card.
  • Deleted profile folders
  • Tried going to Workspaces, and use the option "reset to saved layout"
  • Tried different versions of PP.
  • Rebooted Windows. Restarted PP. Multiple times.

Nothing Works!

 

My system Specs:

  • i9, 32gb ram, RTX2060.
Cheers!

Topics

Crash, Error or problem, How to

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Premiere Crashes when I click on effects tab.

New Here ,
Aug 11, 2020

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Whenever I click on the "Effects" or "Graphics" tab, I get this message; "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."

 

I've tried everything so far. 

  • Updating Graphics card.
  • Deleted profile folders
  • Tried going to Workspaces, and use the option "reset to saved layout"
  • Tried different versions of PP.
  • Rebooted Windows. Restarted PP. Multiple times.

Nothing Works!

 

My system Specs:

  • i9, 32gb ram, RTX2060.
Cheers!

Topics

Crash, Error or problem, How to

Views

39

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Peru Bob LATEST
Adobe Community Professional ,
Aug 11, 2020

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/....

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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