Premiere Crashing upon import

New Here ,
Nov 15, 2020

Copy link to clipboard

Copied

So out of the blue Premiere has started crashing when I try to import files for projects. That said, it not only occurs with Premiere Pro, but also with Rush and Media Encoder.

 

I've tried restarting my pc, resetting app permissions, reinstalling everything inlcuding creative cloud to no avail. I've also attempted moving the intended import files to different drives. What's weird is that even when I try to open one of the tutorials it causes a crash. I've also tried changing to software only for the mercury engine. Still nothing. No error codes appear either. Just a blank screen, a few seconds of Premiere which I can't interact with, then back to desktop with Premiere closed.

 

Almost at my wit's end here. The last thing I'm trying is installing an older version to see if that helps but I'm dubious. Has anyone had any similar issues?

 

I'm running windows 10 (x86)

Views

25

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Premiere Crashing upon import

New Here ,
Nov 15, 2020

Copy link to clipboard

Copied

So out of the blue Premiere has started crashing when I try to import files for projects. That said, it not only occurs with Premiere Pro, but also with Rush and Media Encoder.

 

I've tried restarting my pc, resetting app permissions, reinstalling everything inlcuding creative cloud to no avail. I've also attempted moving the intended import files to different drives. What's weird is that even when I try to open one of the tutorials it causes a crash. I've also tried changing to software only for the mercury engine. Still nothing. No error codes appear either. Just a blank screen, a few seconds of Premiere which I can't interact with, then back to desktop with Premiere closed.

 

Almost at my wit's end here. The last thing I'm trying is installing an older version to see if that helps but I'm dubious. Has anyone had any similar issues?

 

I'm running windows 10 (x86)

Views

26

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 15, 2020 0

Have something to add?

Join the conversation