Premiere freezes/crashes on export longer than a few seconds

Explorer ,
Dec 22, 2020 Dec 22, 2020

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On latest Adobe Premiere Pro CC, when trying to export a 1080p or lower quality h.264 video of a 4 minute length project that renders 25+ clips in parallel, for a sequence that is longer than a few seconds, I experience one of the following issues:

 

  • "Encoding" freezes and there is no usage of CPU and GPU. After cancelling, Adobe Premiere Pro no longer is able to render any frames within export window or renders black (GPU 1 state within Task Manager always stays on Copy)
  • Export simply fails with a failure to render a frame
  • Adobe Premiere Pro crashes with a Send Report window
  • Adobe Premiere Pro crashes without a report window

 

 

Tried removing all markers for the encoding freeze issue without.

 

Laptop specs:

 

  • CPU model: Intel i7-9750H, 2.6GHz
  • RAM: 16 GB
  • RAM type: DDR4
  • SSD: 256 GB
  • HDD: 1 TB
  • Graphics card model: NVIDIA GeForce GTX 1650 (next to newest non-creators driver)
TOPICS
Crash, Export, Freeze or hang, Hardware or GPU

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correct answers 1 Correct Answer

Explorer , Dec 22, 2020 Dec 22, 2020
Will try to disable GPU acceleration/CUDA. Though trying software encoding did not make any difference within the Export Media window.

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Explorer ,
Dec 22, 2020 Dec 22, 2020

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Will try to disable GPU acceleration/CUDA. Though trying software encoding did not make any difference within the Export Media window.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines