premiere is not opening 15.2

New Here ,
May 17, 2021 May 17, 2021

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hi, premiere is not working properly, it's blocking in the loading screen

It frezzes first of starting to load the files.

 

I tried to do everything but without success.

I cannot use older versions because my projects are all on Premiere Pro 15.2

 

please, help me!!!! 

 

 

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Crash, Error or problem, Freeze or hang

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Adobe Community Professional ,
May 17, 2021 May 17, 2021

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New Here ,
May 17, 2021 May 17, 2021

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now this is the problem

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New Here ,
May 17, 2021 May 17, 2021

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update, the initial problem has not yet been resolved

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