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PREMIERE MAKES IMAC PRO SHUT DOWN

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Sep 21, 2020

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During the editing with premiere pro, the Imac continuis turning off, it's the 4th time today.

It gaves me the crash report, i've already do the pram ecc reset, uninstall premiere, clear the caches..

Any help?

I'LL POST THE CRASH REPOST

 

Imac pro

3 GHz Intel Xeon W 10 core

64 GB 2666 MHz DDR4

Radeon Pro Vega 64 16 GB

OSX 10.15.6

 

panic(cpu 10 caller 0xffffff7f8c3a1ad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds service returned not alive with context : is_alive_func returned unhealthy : WindowServer initialization not complete (post IOKitWaitQuiet) service: com.apple.logd, total successful checkins since load (1740 seconds ago): 175, last successful checkin: 0 seconds ago service: com.apple.WindowServer, total successful checkins since load (1710 seconds ago): 159, last successful checkin: 120 seconds ago Backtrace (CPU 10), Frame : Return Address 0xffffffa767b03720 : 0xffffff800b91a65d 0xffffffa767b03770 : 0xffffff800ba54a75 0xffffffa767b037b0 : 0xffffff800ba465fe 0xffffffa767b03800 : 0xffffff800b8c0a40 0xffffffa767b03820 : 0xffffff800b919d27 0xffffffa767b03920 : 0xffffff800b91a117 0xffffffa767b03970 : 0xffffff800c0c1b28 0xffffffa767b039e0 : 0xffffff7f8c3a1ad5 0xffffffa767b039f0 : 0xffffff7f8c3a17fa 0xffffffa767b03a10 : 0xffffff800c0539ce 0xffffffa767b03a60 : 0xffffff7f8c3a0cfe 0xffffffa767b03b60 : 0xffffff800c05cbf3 0xffffffa767b03ca0 : 0xffffff800ba035e2 0xffffffa767b03db0 : 0xffffff800b9203c8 0xffffffa767b03e10 : 0xffffff800b8f6d15 0xffffffa767b03e70 : 0xffffff800b90db22 0xffffffa767b03f00 : 0xffffff800ba2c065 0xffffffa767b03fa0 : 0xffffff800b8c1226 Kernel Extensions in backtrace: com.apple.driver.watchdog(1.0)[832CC890-EE61-33E0-8FD4-8D354BCD0921]@0xffffff7f8c3a0000->0xffffff7f8c3a8fff BSD process name corresponding to current thread: watchdogd Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev Mac OS version: 19G2021 Kernel version: Darwin Kernel Version 19.6.0: Thu Jun 18 20:49:00 PDT 2020; root:xnu-6153.141.1~1/RELEASE_X86_64 Kernel UUID: 1D3A0F3D-D908-397B-BD16-8F48C0823A2E Kernel slide: 0x000000000b600000 Kernel text base: 0xffffff800b800000 __HIB text base: 0xffffff800b700000 System model name: iMacPro1,1 (Mac-7BA5B2D9E42DDD94) System shutdown begun: NO System uptime in nanoseconds: 1748932406060 last loaded kext at 45389026693: @filesystems.msdosfs 1.10 (addr 0xffffff7f90db9000, size 69632) last unloaded kext at 1650663971539: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f8e1f3000, size 24576) loaded kexts: com.driver.LogJoystick 2.0 com.lacie.driver.mvumi 1.3.21 @filesystems.msdosfs 1.10 >!ATopCaseHIDEventDriver 3430.1 >!AUpstreamUserClient 3.6.8 @kext.AMDFramebuffer 3.1.0 @kext.AMDRadeonX5000 3.1.0 @kext.AMDRadeonServiceManager 3.1.0 >!AGraphicsDevicePolicy 5.2.6 @fileutil 20.036.15 @AGDCPluginDisplayMetrics 5.2.6 >!AHV 1 |IOUserEthernet 1.0.1 |IO!BSerialManager 7.0.6f7 >pmtelemetry 1 >AGPM 111.4.4 >!APlatformEnabler 2.7.0d0 >X86PlatformShim 1.0.0 @Dont_Steal_Mac_OS_X 7.0.0 @kext.AMD10000!C 3.1.0 >BridgeAudioCommunication 6.70.7 >!AThunderboltIP 3.1.4 >!AHIDALSService 1 >!ABridgeAudio!C 6.70.7 >!AGFXHDA 100.1.429 >!AMCCSControl 1.14 >!A!IMCEReporter 115 >!AAVEBridge 6.1 >!A!IPCHPMC 2.0.1 >!A!ISlowAdaptiveClocking 4.0.0 @filesystems.autofs 3.0 >usb.!UHostBillboardDevice 1.0 |SCSITaskUserClient 422.120.3 >!UCardReader 489.120.1 >BCMWLANFirmware4355.Hashstore 1 >BCMWLANFirmware4364.Hashstore 1 >BCMWLANFirmware4377.Hashstore 1 @filesystems.apfs 1412.141.1 @filesystems.hfs.kext 522.100.5 @BootCache 40 @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1 @!AFSCompression.!AFSCompressionTypeZlib 1.0.0 >!AVirtIO 1.0 >!ABCMWLANBusInterfacePCIe 1 @private.KextAudit 1.0 >!AACPIButtons 6.1 >!ASMBIOS 2.1 >!AACPIEC 6.1 >!AAPIC 1.7 $!AImage4 1 @nke.applicationfirewall 303 $TMSafetyNet 8 @!ASystemPolicy 2.0.0 |EndpointSecurity 1 >!AHIDKeyboard 209 >!AMultitouchDriver 3440.1 >!AInputDeviceSupport 3440.8 >!AHS!BDriver 3430.1 >IO!BHIDDriver 7.0.6f7 @kext.AMDRadeonX5100HWLibs 1.0 |IOAccelerator!F2 438.7.3 @kext.AMDRadeonX5000HWServices 3.1.0 |IOAVB!F 850.1 @!AGPUWrangler 5.2.6 |IONDRVSupport 576.1 >!ASMBus!C 1.0.18d1 @kext.AMDSupport 3.1.0 |IO!BHost!CUARTTransport 7.0.6f7 |IO!BHost!CTransport 7.0.6f7 >!A!ILpssUARTv1 3.0.60 >!A!ILpssUARTCommon 3.0.60 >!AOnboardSerial 1.0 @!AGraphicsDeviceControl 5.2.6 |IOGraphics!F 576.1 >!AGraphicsControl 5.2.6 >X86PlatformPlugin 1.0.0 >IOPlatformPlugin!F 6.0.0d8 @plugin.IOgPTPPlugin 840.3 |IOEthernetAVB!C 1.1.0 |IOSlowAdaptiveClocking!F 1.0.0 @kext.triggers 1.0 |IOSCSIParallel!F 3.0.0 >usb.cdc.ncm 5.0.0 >usb.cdc 5.0.0 >usb.networking 5.0.0 >usb.!UHostCompositeDevice 1.2 >usb.!UHub 1.2 >!AThunderboltDPOutAdapter 6.2.6 >!AThunderboltPCIUpAdapter 2.5.4 >usb.!UVHCIBCE 1.2 >usb.!UVHCI 1.2 >usb.!UVHCICommonBCE 1.0 >usb.!UVHCICommon 1.0 >!AEffaceableNOR 1.0 |IOBufferCopy!C 1.1.0 |IOBufferCopyEngine!F 1 |IONVMe!F 2.1.0 |IOSurface 269.11 @filesystems.hfs.encodings.kext 1 |IOAudio!F 300.2 @vecLib.kext 1.2.0 >!ABCMWLANCore 1.0.0 >IOImageLoader 1.0.0 |IOSerial!F 11 |IO80211!FV2 1200.12.2b1 >corecapture 1.0.4 |IOSkywalk!F 1 >!AThunderboltDPInAdapter 6.2.6 >!AThunderboltDPAdapter!F 6.2.6 >!AThunderboltPCIDownAdapter 2.5.4 >!AHPM 3.4.4 >!A!ILpssI2C!C 3.0.60 >!A!ILpssDmac 3.0.60 >!A!ILpssI2C 3.0.60 >!AThunderboltNHI 5.8.6 |IOThunderbolt!F 7.6.1 >!AEthernetAquantiaAqtion 1.0.64 >mDNSOffloadUserClient 1.0.1b8 |IOUSB!F 900.4.2 >usb.!UXHCIPCI 1.2 >usb.!UXHCI 1.2 >!AEFINVRAM 2.1 >!AEFIRuntime 2.1 >!ASMCRTC 1.0 |IOSMBus!F 1.1 |IOHID!F 2.0.0 $quarantine 4 $sandbox 300.0 @kext.!AMatch 1.0.0d1 >!AKeyStore 2 >!UTDM 489.120.1 |IOSCSIBlockCommandsDevice 422.120.3 >!ACredentialManager 1.0 >!AFDEKeyStore 28.30 >!AEffaceable!S 1.0 >!AMobileFileIntegrity 1.0.5 @kext.CoreTrust 1 |CoreAnalytics!F 1 |IOTimeSync!F 840.3 |IONetworking!F 3.4 >DiskImages 493.0.0 |IO!B!F 7.0.6f7 |IO!BPacketLogger 7.0.6f7 >!ASSE 1.0 >KernelRelayHost 1 >!ASEPManager 1.0.1 >IOSlaveProcessor 1 |IOUSBMass!SDriver 157.140.1 |IOSCSIArchitectureModel!F 422.120.3 |IO!S!F 2.1 |IOUSBHost!F 1.2 >usb.!UCommon 1.0 >!UHostMergeProperties 1.2 >!ABusPower!C 1.0 |IOReport!F 47 >!AACPIPlatform 6.1 >!ASMC 3.1.9 >watchdog 1 |IOPCI!F 2.9 |IOACPI!F 1.4 @kec.pthread 1 @kec.corecrypto 1.0 @kec.Libm 1

 

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Crash, Error or problem, Hardware or GPU

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PREMIERE MAKES IMAC PRO SHUT DOWN

New Here ,
Sep 21, 2020

Copy link to clipboard

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During the editing with premiere pro, the Imac continuis turning off, it's the 4th time today.

It gaves me the crash report, i've already do the pram ecc reset, uninstall premiere, clear the caches..

Any help?

I'LL POST THE CRASH REPOST

 

Imac pro

3 GHz Intel Xeon W 10 core

64 GB 2666 MHz DDR4

Radeon Pro Vega 64 16 GB

OSX 10.15.6

 

panic(cpu 10 caller 0xffffff7f8c3a1ad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds service returned not alive with context : is_alive_func returned unhealthy : WindowServer initialization not complete (post IOKitWaitQuiet) service: com.apple.logd, total successful checkins since load (1740 seconds ago): 175, last successful checkin: 0 seconds ago service: com.apple.WindowServer, total successful checkins since load (1710 seconds ago): 159, last successful checkin: 120 seconds ago Backtrace (CPU 10), Frame : Return Address 0xffffffa767b03720 : 0xffffff800b91a65d 0xffffffa767b03770 : 0xffffff800ba54a75 0xffffffa767b037b0 : 0xffffff800ba465fe 0xffffffa767b03800 : 0xffffff800b8c0a40 0xffffffa767b03820 : 0xffffff800b919d27 0xffffffa767b03920 : 0xffffff800b91a117 0xffffffa767b03970 : 0xffffff800c0c1b28 0xffffffa767b039e0 : 0xffffff7f8c3a1ad5 0xffffffa767b039f0 : 0xffffff7f8c3a17fa 0xffffffa767b03a10 : 0xffffff800c0539ce 0xffffffa767b03a60 : 0xffffff7f8c3a0cfe 0xffffffa767b03b60 : 0xffffff800c05cbf3 0xffffffa767b03ca0 : 0xffffff800ba035e2 0xffffffa767b03db0 : 0xffffff800b9203c8 0xffffffa767b03e10 : 0xffffff800b8f6d15 0xffffffa767b03e70 : 0xffffff800b90db22 0xffffffa767b03f00 : 0xffffff800ba2c065 0xffffffa767b03fa0 : 0xffffff800b8c1226 Kernel Extensions in backtrace: com.apple.driver.watchdog(1.0)[832CC890-EE61-33E0-8FD4-8D354BCD0921]@0xffffff7f8c3a0000->0xffffff7f8c3a8fff BSD process name corresponding to current thread: watchdogd Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev Mac OS version: 19G2021 Kernel version: Darwin Kernel Version 19.6.0: Thu Jun 18 20:49:00 PDT 2020; root:xnu-6153.141.1~1/RELEASE_X86_64 Kernel UUID: 1D3A0F3D-D908-397B-BD16-8F48C0823A2E Kernel slide: 0x000000000b600000 Kernel text base: 0xffffff800b800000 __HIB text base: 0xffffff800b700000 System model name: iMacPro1,1 (Mac-7BA5B2D9E42DDD94) System shutdown begun: NO System uptime in nanoseconds: 1748932406060 last loaded kext at 45389026693: @filesystems.msdosfs 1.10 (addr 0xffffff7f90db9000, size 69632) last unloaded kext at 1650663971539: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f8e1f3000, size 24576) loaded kexts: com.driver.LogJoystick 2.0 com.lacie.driver.mvumi 1.3.21 @filesystems.msdosfs 1.10 >!ATopCaseHIDEventDriver 3430.1 >!AUpstreamUserClient 3.6.8 @kext.AMDFramebuffer 3.1.0 @kext.AMDRadeonX5000 3.1.0 @kext.AMDRadeonServiceManager 3.1.0 >!AGraphicsDevicePolicy 5.2.6 @fileutil 20.036.15 @AGDCPluginDisplayMetrics 5.2.6 >!AHV 1 |IOUserEthernet 1.0.1 |IO!BSerialManager 7.0.6f7 >pmtelemetry 1 >AGPM 111.4.4 >!APlatformEnabler 2.7.0d0 >X86PlatformShim 1.0.0 @Dont_Steal_Mac_OS_X 7.0.0 @kext.AMD10000!C 3.1.0 >BridgeAudioCommunication 6.70.7 >!AThunderboltIP 3.1.4 >!AHIDALSService 1 >!ABridgeAudio!C 6.70.7 >!AGFXHDA 100.1.429 >!AMCCSControl 1.14 >!A!IMCEReporter 115 >!AAVEBridge 6.1 >!A!IPCHPMC 2.0.1 >!A!ISlowAdaptiveClocking 4.0.0 @filesystems.autofs 3.0 >usb.!UHostBillboardDevice 1.0 |SCSITaskUserClient 422.120.3 >!UCardReader 489.120.1 >BCMWLANFirmware4355.Hashstore 1 >BCMWLANFirmware4364.Hashstore 1 >BCMWLANFirmware4377.Hashstore 1 @filesystems.apfs 1412.141.1 @filesystems.hfs.kext 522.100.5 @BootCache 40 @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1 @!AFSCompression.!AFSCompressionTypeZlib 1.0.0 >!AVirtIO 1.0 >!ABCMWLANBusInterfacePCIe 1 @private.KextAudit 1.0 >!AACPIButtons 6.1 >!ASMBIOS 2.1 >!AACPIEC 6.1 >!AAPIC 1.7 $!AImage4 1 @nke.applicationfirewall 303 $TMSafetyNet 8 @!ASystemPolicy 2.0.0 |EndpointSecurity 1 >!AHIDKeyboard 209 >!AMultitouchDriver 3440.1 >!AInputDeviceSupport 3440.8 >!AHS!BDriver 3430.1 >IO!BHIDDriver 7.0.6f7 @kext.AMDRadeonX5100HWLibs 1.0 |IOAccelerator!F2 438.7.3 @kext.AMDRadeonX5000HWServices 3.1.0 |IOAVB!F 850.1 @!AGPUWrangler 5.2.6 |IONDRVSupport 576.1 >!ASMBus!C 1.0.18d1 @kext.AMDSupport 3.1.0 |IO!BHost!CUARTTransport 7.0.6f7 |IO!BHost!CTransport 7.0.6f7 >!A!ILpssUARTv1 3.0.60 >!A!ILpssUARTCommon 3.0.60 >!AOnboardSerial 1.0 @!AGraphicsDeviceControl 5.2.6 |IOGraphics!F 576.1 >!AGraphicsControl 5.2.6 >X86PlatformPlugin 1.0.0 >IOPlatformPlugin!F 6.0.0d8 @plugin.IOgPTPPlugin 840.3 |IOEthernetAVB!C 1.1.0 |IOSlowAdaptiveClocking!F 1.0.0 @kext.triggers 1.0 |IOSCSIParallel!F 3.0.0 >usb.cdc.ncm 5.0.0 >usb.cdc 5.0.0 >usb.networking 5.0.0 >usb.!UHostCompositeDevice 1.2 >usb.!UHub 1.2 >!AThunderboltDPOutAdapter 6.2.6 >!AThunderboltPCIUpAdapter 2.5.4 >usb.!UVHCIBCE 1.2 >usb.!UVHCI 1.2 >usb.!UVHCICommonBCE 1.0 >usb.!UVHCICommon 1.0 >!AEffaceableNOR 1.0 |IOBufferCopy!C 1.1.0 |IOBufferCopyEngine!F 1 |IONVMe!F 2.1.0 |IOSurface 269.11 @filesystems.hfs.encodings.kext 1 |IOAudio!F 300.2 @vecLib.kext 1.2.0 >!ABCMWLANCore 1.0.0 >IOImageLoader 1.0.0 |IOSerial!F 11 |IO80211!FV2 1200.12.2b1 >corecapture 1.0.4 |IOSkywalk!F 1 >!AThunderboltDPInAdapter 6.2.6 >!AThunderboltDPAdapter!F 6.2.6 >!AThunderboltPCIDownAdapter 2.5.4 >!AHPM 3.4.4 >!A!ILpssI2C!C 3.0.60 >!A!ILpssDmac 3.0.60 >!A!ILpssI2C 3.0.60 >!AThunderboltNHI 5.8.6 |IOThunderbolt!F 7.6.1 >!AEthernetAquantiaAqtion 1.0.64 >mDNSOffloadUserClient 1.0.1b8 |IOUSB!F 900.4.2 >usb.!UXHCIPCI 1.2 >usb.!UXHCI 1.2 >!AEFINVRAM 2.1 >!AEFIRuntime 2.1 >!ASMCRTC 1.0 |IOSMBus!F 1.1 |IOHID!F 2.0.0 $quarantine 4 $sandbox 300.0 @kext.!AMatch 1.0.0d1 >!AKeyStore 2 >!UTDM 489.120.1 |IOSCSIBlockCommandsDevice 422.120.3 >!ACredentialManager 1.0 >!AFDEKeyStore 28.30 >!AEffaceable!S 1.0 >!AMobileFileIntegrity 1.0.5 @kext.CoreTrust 1 |CoreAnalytics!F 1 |IOTimeSync!F 840.3 |IONetworking!F 3.4 >DiskImages 493.0.0 |IO!B!F 7.0.6f7 |IO!BPacketLogger 7.0.6f7 >!ASSE 1.0 >KernelRelayHost 1 >!ASEPManager 1.0.1 >IOSlaveProcessor 1 |IOUSBMass!SDriver 157.140.1 |IOSCSIArchitectureModel!F 422.120.3 |IO!S!F 2.1 |IOUSBHost!F 1.2 >usb.!UCommon 1.0 >!UHostMergeProperties 1.2 >!ABusPower!C 1.0 |IOReport!F 47 >!AACPIPlatform 6.1 >!ASMC 3.1.9 >watchdog 1 |IOPCI!F 2.9 |IOACPI!F 1.4 @kec.pthread 1 @kec.corecrypto 1.0 @kec.Libm 1

 

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Sep 21, 2020 0
New Here ,
Sep 21, 2020

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Are you editing hevc codecs ? Like the new Sony a7siii files ? 

 

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Sep 21, 2020 0
New Here ,
Sep 21, 2020

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Yes, gopro8 files

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Sep 21, 2020 0
Adobe Community Professional ,
Sep 21, 2020

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Can you try transcoding and editing in an intermediate cdoec? Premiere still has a hard time with H265.

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Sep 21, 2020 0
New Here ,
Sep 21, 2020

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For now i solved changing from Metal to OpenCl, but it's a big problem, because i'm waiting 2 a7siii, and if i have to convert everything looks like working with Avid 15 years ago. 

I'm still searching some others solutions, convert the clip everytime it's not possible because i need to edit the clip in a couple of days after the shooting. ( in this case i have 3 gopro 8 and 2 drone in h265, so it's too many gigabyte)

(and OpenCl is slow, it make's no difference working with a 8k station imacpro or with a macbook pro)

 

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Sep 21, 2020 0
Adobe Community Professional ,
Sep 21, 2020

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Here's how to set your GoPro to record in H264.

https://havecamerawilltravel.com/gopro/gopro-hero8-black-hevc-h264/

 

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Sep 21, 2020 0