Premiere, Media Encoder, After Effects causing Mac to run out of application memory

Community Beginner ,
Mar 08, 2021 Mar 08, 2021

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If Premiere (and seemingly After Effects, or Media Encoder) is left idle for a period of time, I get these "Your system has run out of application memory" messages.

 

I assume this is a memory leak issue?  Why is this happening?  I have litteraly tried almost every possible solution including:

  • resetting preferences
  • deleteing cache files
  • reinstalling all the apps
  • using adobe creative cloud cleaner tool
  • reinstalling Mac OSX
  • formatting my hard drive and reinstalling Mac OSX
  • having adobe support control my computer

 

I also cannot quit Premiere or After Effects without them freezing/crashing and then having to force quit them.  What is happning here?  Can this be fixed?  I can't get any work done without constantly worrying if my projects are going to crash or my computer is going to explode.

 

ADOBE INFO

Premiere 14.9

Media Encoder 14.9

After Effects 17.7

 

COMPUTER INFO

macOS Catalina

10.15.7

MacBook Pro (15-inch, 2019)

2.4 GHz 8-Core Intel Core i9

32 GB 2400 MHz DDR4

Radeon Pro Vega 20 4 GB

Intel UHD Graphics 630 1536 MB

TOPICS
Crash, Error or problem, Freeze or hang, Performance

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