Premiere Not Opening

New Here ,
Feb 03, 2021

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Hello,

 

Recently as I was working in Premiere Pro, everything was being very slow. So, I restarted my computer, went back on Premiere and I could open up the editor, but not a project, when I opened a project the eeditor crashed without any warnings or anything, so, I restarted one last time to be greeted with Premiere Pro not opening; It just closes, no warnings, nothing. I have looked for results everywhere, I even uninstalled and reinstalled and still no fixes, reset all my preferences, nothing. I would really appreciate if someone could help me because I can't live without this editor 😂

 

Respectfully,

 

Sarah

TOPICS
Crash, Editing, Error or problem, Freeze or hang

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Adobe Employee ,
Feb 04, 2021

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Hi Sarah!

Sorry about the performance issue. 

  • Can you provide your system details (OS, CPU, RAM, GPU)?
  • What type of files are you editing (codec/ format, frame rate, frame size)?
  • Does it happen with a particular project?

Let us know. 

Thanks,

Kartika

 

 

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