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Premiere Pro 14.3 freezing/not opening project when opening

Community Beginner ,
Jul 05, 2020 Jul 05, 2020

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I've tried looking into how to fix this but haven't had any help. I have tried importing the project to a new one. The project gets transferred but this ends up freezing the whole screen.

I've started to have similar problems with AE as well but will create a separate post for that.

 

My laptop FYI: https://store.hp.com/us/en/pdp/hp-zbook-studio-g5-mobile-workstation-customizable-2yn59av-mb

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Crash , Error or problem , Freeze or hang

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Adobe Employee ,
Jul 08, 2020 Jul 08, 2020

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Hi maxt98413932,

 

Sorry to hear about your issue.

Is it happening with a particular project or all of them? In which version of Premiere Pro this project was created and what's the version you are using? Did you use any third-party plug-in?

Let us know, we're here to help.

 

Thanks,

Nishu

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