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Premiere Pro 14.5 2020 version keeps crashing

New Here ,
Nov 07, 2020

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Hello. I recently purchased Adobe Creative Cloud apps and I am using Adobe Premiere Pro for a while. Spent over 6 hours editing and that's when the crashing begins. Once I open the file and edit for 2 minutes, PR will display a crash report notice. I have tried few solutions that was posted in here and it worked for 2 hours, but then the problem comes back again...

 

Do you have any idea on how I can solve this? I badly need to run this program smoothly. My drivers are already updated. 

 

See screenshot of the crash report below:

 

Angelika5E09_0-1604765133244.png

 

TOPICS
Crash, Error or problem, Freeze or hang, Performance

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Premiere Pro 14.5 2020 version keeps crashing

New Here ,
Nov 07, 2020

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Hello. I recently purchased Adobe Creative Cloud apps and I am using Adobe Premiere Pro for a while. Spent over 6 hours editing and that's when the crashing begins. Once I open the file and edit for 2 minutes, PR will display a crash report notice. I have tried few solutions that was posted in here and it worked for 2 hours, but then the problem comes back again...

 

Do you have any idea on how I can solve this? I badly need to run this program smoothly. My drivers are already updated. 

 

See screenshot of the crash report below:

 

Angelika5E09_0-1604765133244.png

 

TOPICS
Crash, Error or problem, Freeze or hang, Performance

Views

66

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Nov 07, 2020 0
New Here ,
Nov 14, 2020

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@yljx Don't suppose you had any response on this? Likewise, I'm having the same issue but also with InDesign/PS/Illustrator as well. 

 

Thanks

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Nov 14, 2020 0
yljx LATEST
New Here ,
Nov 14, 2020

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Hey there. I reached out to their customer support privately and they gave me instead a file for PR 2019 instead because I only have 8gb ram on my laptop. According to them, the latest versions of Adobe products were engineered and designed to run smoothly on every pc that has a 16gb ram on it and above. 

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Nov 14, 2020 0