Premiere Pro 14.6 is crashing constantly

New Here ,
Dec 04, 2020

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Just started happening since the update.  Sometimes when in Lumetri, other times when importing footage.  Doesn't seem to save either, even when I've done so.   Is this a glitch with the update?

 

 

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Crash, Editing, Freeze or hang

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Premiere Pro 14.6 is crashing constantly

New Here ,
Dec 04, 2020

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Just started happening since the update.  Sometimes when in Lumetri, other times when importing footage.  Doesn't seem to save either, even when I've done so.   Is this a glitch with the update?

 

 

TOPICS
Crash, Editing, Freeze or hang

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86

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Dec 04, 2020 0
Adobe Employee ,
Dec 04, 2020

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Hi Malcolm,

 

Thanks for writing in. I understand Premiere Pro 14.6 is randomly crashing for you. Could you share more info?

  • Do you get any specific error when the application crashes?
  • What are your system details(OS, RAM, GPU, etc)?

 

Let us know. We'll look into this.

 

Regards,

Shivangi

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Dec 04, 2020 0
New Here ,
Dec 04, 2020

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Yes, get one notice saying that a serious error has occured.  Plus another alert that refers to Lumetri.

 

Attaching my mac details

 

Screenshot 2020-12-04 at 14.21.50.png

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Dec 04, 2020 0
New Here ,
Dec 04, 2020

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One alert is red and mentions a low level error.  Disappears before I can screengrab.  The PP freezes and doesnt respond.  Really frustrating.

 

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Dec 04, 2020 0
New Here ,
Dec 04, 2020

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Screenshot 2020-12-04 at 16.56.59.png

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Dec 04, 2020 0
New Here ,
Dec 04, 2020

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This is very frustrating.  I have lost an entire day due to this.

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Dec 04, 2020 0
Explorer ,
Dec 04, 2020

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Welcome to Adobe Creative Cloud, which internally at Adobe they call the "profitable secret public beta test"

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Dec 04, 2020 0
New Here ,
Dec 05, 2020

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lmao. so same. i hab 3 minute bideo to pass. delay moment.

 

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Dec 05, 2020 0
Explorer ,
Dec 10, 2020

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14.6 and 14.7 have multiple crashing issues relating to adding tracks and deleting sequences. Changing sequence settings (codecs) and other functionality have also been flagged by users. Staggering that these two iterations have been released and deemed usable. Some sort of checks must have nbeen performed but I see no evidence of that.

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Dec 10, 2020 0