Premiere Pro 14.9 crash on queue to ME

Explorer ,
Apr 23, 2021 Apr 23, 2021

Copy link to clipboard

Copied

Hello all,

 

I've got a few systems running 14.9 that will crash when queueing to media encoder and I've tried everything I can think of. 

 

System specs:

OS: 10.14.5 (Mojave)
Mac Pro 2013
2.7GHz 12 core Intel Xeon E5
64GB ram
AMD Firepro D700 6GB
 
Ive tried the following fixes:
  • a good old restart
  • used the pref manager to reset pref for Premiere and Media encoder
  • reset plugin cache
  • cleared the cache
  • Created a fresh project and imported the old project in
  • Created a fresh sequence and copied the media to it
  • Reinstalled Premiere and Media Encoder
  • Gave the system a PRAM wipe

 

 I duplicated the project and used the same user created export preset for testing purposes.

 

Queued the SEQ in question: CRASH
Created a new SEQ in the same PRJ and queued bars and tone: SUCCESSFUL QUEUE
Created a new SEQ in the same PRJ, copied media from SEQ in question into new SEQ, and queued: CRASH
Queued the SEQ in question but reset the in/out to a front graphic only: CRASH
Created a new PRJ and new SEQ and queued bars and tone: SUCCESSFUL QUEUE
Imported the SEQ in question into the new PRJ: IMPORT FAILURE
 
Premiere remained responsive while media encoder launched but threw an error once encoder was ready to load the premiere project. The icing on the cake? This same PRJ/SEQ will queue successfully on a different, identically spec'd system, and the new M1 mini. At this point we are considering the nuclear option of wipe and rebuild. Open to any and all alternatives. Thoughts?
TOPICS
Crash, Error or problem, Export

Views

58

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation