Premiere Pro 15.0 crashing instantly on attempted playback

[Cara5CD0]

This project was working fine on Friday though I'd just migrated to a new Mac.  Today, every time I open the project and hit to play anything from the timeline or the program window PP crashes.  It can play video in the source window ok. 

I'm running Big Sur 11.2.3. I have 3.6GHz 10 Core Intel Core i9 processor, 65GB memory and AMD Radeon Pro 5700 XT 16GB graphics card.

This is the top of the error report: 

Process: Adobe Premiere Pro 2021 [2042]

Path: /Applications/Adobe Premiere Pro 2021/Adobe Premiere Pro 2021.app/Contents/MacOS/Adobe Premiere Pro 2021

Identifier: com.adobe.PremierePro.15

Version: 15.0 (15.0)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Adobe Premiere Pro 2021 [2042]

User ID: 501

Date/Time: 2021-03-29 14:24:06.253 +0100

OS Version: macOS 11.2.3 (20D91)

Report Version: 12

Bridge OS Version: 5.2 (18P4347)

Anonymous UUID: 9A31F448-D5B5-AD37-F40E-D4B2C0BDB79D

Time Awake Since Boot: 3500 seconds

System Integrity Protection: enabled

Crashed Thread: 50 com.apple.audio.IOThread.client

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [2042]

Thread 0:: Dispatch queue: com.apple.main-thread

0 com.apple.LaunchServices 0x00007fff20a1148d LSSharedMemoryPage::CopyForSessionID(LSSessionID, bool) + 33

1 com.apple.LaunchServices 0x00007fff20a14d61 _LSCopyApplicationInformationItem + 74

2 com.apple.AppKit 0x00007fff22e39cb0 _NXIsBackgroundOnly + 35

3 com.apple.AppKit 0x00007fff22fe3463 -[NSWindow(NSFullScreen) _implicitlyAllowsFullScreenAuxiliary] + 9

4 com.apple.AppKit 0x00007fff22e39834 -[NSWindow _effectiveCollectionBehavior] + 141

5 com.apple.AppKit 0x00007fff22fe393e -[NSWindow _applyWindowLevelWithTagUpdateNeeded:] + 663

6 com.apple.AppKit 0x00007fff23270d38 ___NSMainRunLoopPerformBlockInModes_block_invoke + 25

7 com.apple.CoreFoundation 0x00007fff205ed5a2 __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12

8 com.apple.CoreFoundation 0x00007fff205ed44c __CFRunLoopDoBlocks + 437

9 com.apple.CoreFoundation 0x00007fff205ec132 __CFRunLoopRun + 907

10 com.apple.CoreFoundation 0x00007fff205eb6ce CFRunLoopRunSpecific + 563

[Cara5CD0]

Looks like possibly this solved the issue   - though as well as restarting computer I had to log out of Adobe and log back in again

http://www.kevinmonahan.net/?p=14

[Cara5CD0]

Amendment: issue now back again - though now I can play for 10 seconds before crashing.

[Luis Gonzalez Quignon]

Could you fix this issue? I'm having the same problem

[rolandm2000]

I'm having the same issue. Any clues or resolution from Adobe?

It very disappointing having to pay this much for softwae with no tech support.

[Warren Heaton]

@rolandm2000 

If you're running macOS Big Sur 11.2 like the person who originally posted this, I had to update to 11.4 before Premiere Pro would be stable.  As of the recent releases of Creative Cloud applications, we should be running at least macOS Big Sur 11.7.

Have you had a chance to review How to Fix Premiere Pro Crash Issues?

[rolandm2000]

Thanks. I am running Monterey 12.6.5 but with Premiere 15.4.1 Trying to finish a large project. Guessing it has to be something corrupt in the sequence but having a tough time isolating what it is.  Getting a "Namespace SIGNAL, Code 11 Segmentation fault: 11" on crashing.