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Premiere Pro 15.0 freezing my PC with the most simple timeline

New Here ,
Mar 22, 2021 Mar 22, 2021

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Hey guys!
I've installed the last version and it's freezing my PC with the most simple timeline... No Effects, nothing. I was just arranging sound and syncronizing footage and the PC freezes and I need to force it to shutdown and restart. It happened 3 times in a row. 
I've just downgraded for the 14.9 version to see if the problem will persist, but I was working with that and never had experienced such a problem.

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Community Expert ,
Mar 26, 2021 Mar 26, 2021

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major updates usually make greater demands on your hardware.  But there can also be issues that arise from problems with the update.  I'd suggest you start a new thread describing your problems... and please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and your source properties and sequence settings.

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New Here ,
Mar 26, 2021 Mar 26, 2021

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FYI - this the not nuxxmedia who keeps responding. I reloaded and old version and I’m fine now.
Dan



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Dan Nuckolls
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NUXX MEDIA
Video & Print Marketing Production

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LEGEND ,
Mar 26, 2021 Mar 26, 2021

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Open Pr 15. Before you choose a project to open, go to Preferences>Media Cache and delete *all* your media cache files. Then open your project.

 

If that doesn't work, then re-open Pr and create a new project. Import your old project into it.

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