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Premiere Pro 2017 - Playback goes back and forth

Community Beginner ,
Jan 02, 2017 Jan 02, 2017

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I moved from PPro 2015.4 to 2017 and I have an issue with the playback of my timelines.

When I play the timeline, it does not play the frames in order, instead it jumps back and forth.

00:00:02:01 -> 00:00:02:02 -> 00:00:02:03 -> 00:00:02:04 -> 00:00:02:03 -> 00:00:02:05 -> 00:00:02:06 -> 00:00:02:05

This seems to happen at random, as I have this issue with everything in the timeline, no matter which sequence settings, fileformat or framerate I am working at.

The dropped frame counter says 0 and shows up as green as well.

The problem does not show up in the exported file, but it is unbearable to work in the timeline with this issue.

No problems with PPro 2015.4.

Updated both Premiere and my nVidia drivers

Specs:

Windows 7 x64

nVidia GTX1060

Intel i7 3930K 3.20GHz 6-core

SSD Boot Drive

7200rpm disk drive - PPro and media are on seperate drives

16GB RAM

Here is a slowed down version of my playback monitor where you can see the problem:

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correct answers 1 Correct answer

Community Beginner , Jun 07, 2021 Jun 07, 2021

I had to disable the Preferences > Audio Hardware's default input. I set it to No Input. Problem solved. I was also having issues with footage that went back and forth repeating frames.

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New Here ,
Jul 19, 2022 Jul 19, 2022

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Thank you! i've been having this issue and searching for solutions, then i found you!

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New Here ,
Feb 27, 2023 Feb 27, 2023

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Amazing, thank you!

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Community Beginner ,
Oct 15, 2017 Oct 15, 2017

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​I have the same issue, unchecking the transmist didnt help.

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New Here ,
Mar 21, 2019 Mar 21, 2019

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Try Changing the Audio delay under your hardware settings. I noticed if my Delay was set too low, the video would skip back.

Matthew

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New Here ,
Mar 26, 2019 Mar 26, 2019

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Matthew, where can you find this setting? I've tried all the other solutions and nothing works.

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New Here ,
Apr 02, 2019 Apr 02, 2019

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I have the same issue - I have tried it on multiple machines with multiple projects and the same footage (which is fine viewed in any other program) glitches no matter what. None of the previous solutions in this thread worked.

Finally just ditched the footage and used something else because I had no other options. Was hard to find this thread or any other helps on it.

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New Here ,
May 16, 2018 May 16, 2018

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For anyone who still has this problem, if you also have no audio your problem could be the same as mine. Go to edit>preferences>audio hardware. Change "Device Class" to MME and configure it to the correct output/input options.

If it's already that and you DO NOT get any audio try to change it to any other option avaliabe. If this does not fix your issue, idk, good luck!

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Explorer ,
Apr 15, 2020 Apr 15, 2020

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Just wanted to add to this old thread in case any one was still searching for a solution like me. I found out that it was an audio issue. I have two sound cards, one on the motherboard and an external DAC. Usually I use the external DAC which works fine. One day I switched to the internal sound card and this issue started happening. Switched back over to the DAC and no issues at all.

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New Here ,
Apr 19, 2020 Apr 19, 2020

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i was just wondering what was the difference between "DAC" and "motherboard" and where to switch the audio back to DAC in premiere pro 2020.

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Explorer ,
Apr 19, 2020 Apr 19, 2020

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DAC is a Digital to Analog Convertor - mostly when people talk about a DAC (as I am) refer to an external sound card that connects to a computer via USB. It give more audio options and better audio quality generally then an internal sound card on the motherboard.

 

When I was using the interal sound card (that's on the PC's motherboard) I was having issues.

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New Here ,
Nov 10, 2020 Nov 10, 2020

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Dude, you saved me. I was getting so frusterated at this issue and this was the solutoion that worked for me.

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