Premiere Pro 2017 - Playback goes back and forth

New Here ,
Jan 02, 2017 Jan 02, 2017

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I moved from PPro 2015.4 to 2017 and I have an issue with the playback of my timelines.

When I play the timeline, it does not play the frames in order, instead it jumps back and forth.

00:00:02:01 -> 00:00:02:02 -> 00:00:02:03 -> 00:00:02:04 -> 00:00:02:03 -> 00:00:02:05 -> 00:00:02:06 -> 00:00:02:05

This seems to happen at random, as I have this issue with everything in the timeline, no matter which sequence settings, fileformat or framerate I am working at.

The dropped frame counter says 0 and shows up as green as well.

The problem does not show up in the exported file, but it is unbearable to work in the timeline with this issue.

No problems with PPro 2015.4.

Updated both Premiere and my nVidia drivers

Specs:

Windows 7 x64

nVidia GTX1060

Intel i7 3930K 3.20GHz 6-core

SSD Boot Drive

7200rpm disk drive - PPro and media are on seperate drives

16GB RAM

Here is a slowed down version of my playback monitor where you can see the problem:

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correct answers 1 Correct Answer

Community Beginner , Jan 27, 2017 Jan 27, 2017
Solved: Click the spanner icon on the bottom right corner of the program monitor and uncheck "enable transmit" in the menu. (hey adobe why don't you hire me to answer these questions? You guys aren't.)James

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Jan 02, 2017 Jan 02, 2017

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Hi Evmarti,

What is the source of your media files?

Is this issue specific to these media files or happening with all?

Please clean the media cache and re-launch your project in CC2017.

FAQ: How to clean media cache files

Thanks,

Kulpreet Singh

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New Here ,
Jan 02, 2017 Jan 02, 2017

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Hi Kulpreet,

I have used media files from both my internal 7200rpm drives and external USB3 drives, but with no luck.

This happens with all the files I have tried so far, h264, cineform, avi, mpeg etc

I have also tried to clear the cache, but with no improvement.

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Jan 02, 2017 Jan 02, 2017

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Please try these steps & check if that makes any difference:

  • Open your project, click on File > Project settings > General and change video renderer to 'Software Only Mode' and delete previews.

Thanks,

Kulpreet Singh

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New Here ,
Jan 03, 2017 Jan 03, 2017

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Kulpreet,

Tried what you suggested, but it had no improvement, the issue is still there unfortunately.

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LEGEND ,
Jan 02, 2017 Jan 02, 2017

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Ignoring the timecode for a moment, do you see anything amiss with the playback of the video itself?

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New Here ,
Jan 03, 2017 Jan 03, 2017

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The video stutters like crazy, but not as if there were dropped frames, it just skips back a frame on random.

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LEGEND ,
Jan 03, 2017 Jan 03, 2017

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OK.

Is the Lumerti Scopes panel open when this happens?  If so, close it.  Problem still there?

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New Here ,
Feb 01, 2017 Feb 01, 2017

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Did not have the Lumetri Scopes open no.

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Community Beginner ,
Jan 27, 2017 Jan 27, 2017

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Solved: Click the spanner icon on the bottom right corner of the program monitor and uncheck "enable transmit" in the menu. (hey adobe why don't you hire me to answer these questions? You guys aren't.)

James

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New Here ,
Feb 01, 2017 Feb 01, 2017

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Thanks James, this did the trick! Thank you!

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Feb 01, 2017 Feb 01, 2017

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Thanks for your input, James!

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New Here ,
Apr 30, 2017 Apr 30, 2017

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Hi there

did you have this problem again later?

i have same issue now and this trick with disabling transmist didnt help at all....

Win10 - Premiere prr cc2017.02 // i7 5820k - 16Gb ddr4 ram, ssd samsung pro 850 , gtx970 latest drivers.

maybe there is some other solution?

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New Here ,
Sep 07, 2017 Sep 07, 2017

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I as well have the problem this is the only thing that is the closest towhat my problem sounds like, I tried the check enable transmits but he problem persists. In time I'll figure it out I guess.

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New Here ,
Oct 02, 2019 Oct 02, 2019

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It’s 2019 and I am now having this problem has anyone figured out how to fix it. Unchecking the transmit doesn’t work for me

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New Here ,
Dec 31, 2020 Dec 31, 2020

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I am having the same issue with Adobe Premiere Pro 2020. The playback on both Timeline Panel and Program Monitor Panel goes back and forth. This is a highly frustrating experience. Unchecking 'Enable Transmit' did not help.

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New Here ,
Jan 24, 2021 Jan 24, 2021

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Do you have any headsets plugged in? I unplugged mine and it just started t work.Plugged it back in, and the problem came back. I have the 3.5 connector that has both audio and mic.

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New Here ,
Mar 04, 2021 Mar 04, 2021

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OMG. this was my problem too. I've been sitting here for an hour, and then i saw your comment and tried unplugging. it worked. WHY IS THIS A THING

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New Here ,
Jun 07, 2021 Jun 07, 2021

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LATEST

I had to disable the Audio hardware/default input. Set it to no input. Problem solved. I was also having issues with footage that went back and forth repeating frames.

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Community Beginner ,
Oct 15, 2017 Oct 15, 2017

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I have the same issue, unchecking the transmist didnt help.

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New Here ,
Mar 21, 2019 Mar 21, 2019

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Try Changing the Audio delay under your hardware settings. I noticed if my Delay was set too low, the video would skip back.

Matthew

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New Here ,
Mar 26, 2019 Mar 26, 2019

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Matthew, where can you find this setting? I've tried all the other solutions and nothing works.

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New Here ,
Apr 02, 2019 Apr 02, 2019

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I have the same issue - I have tried it on multiple machines with multiple projects and the same footage (which is fine viewed in any other program) glitches no matter what. None of the previous solutions in this thread worked.

Finally just ditched the footage and used something else because I had no other options. Was hard to find this thread or any other helps on it.

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New Here ,
May 16, 2018 May 16, 2018

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For anyone who still has this problem, if you also have no audio your problem could be the same as mine. Go to edit>preferences>audio hardware. Change "Device Class" to MME and configure it to the correct output/input options.

If it's already that and you DO NOT get any audio try to change it to any other option avaliabe. If this does not fix your issue, idk, good luck!

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Explorer ,
Apr 15, 2020 Apr 15, 2020

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Just wanted to add to this old thread in case any one was still searching for a solution like me. I found out that it was an audio issue. I have two sound cards, one on the motherboard and an external DAC. Usually I use the external DAC which works fine. One day I switched to the internal sound card and this issue started happening. Switched back over to the DAC and no issues at all.

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