Premiere Pro 2019 and 2020: video stutters, source Monitor-Program Monitor black, and mouse sticks

[Two Feathers short]

Problems:

• Video stuttering in playback in Premiere Pro 2019 and Premiere Pro 2020
• This appeared recently when creating a new video made up of only stills, and music
• Currently the video is only 1.25 minutes long contains about 130 still images each playing for about 1.4 seconds. Only one soundtrack
• Using Chung DHA PRESETS
• Mouse freezing for 2 to 4 seconds during editing
• Source Monitor panel, and Program Monitor will go black
• The only way I know to fix is restart program.

Fixes I have attempted

• At this point Premiere Pro is totally unusable.  I ran a system compatible report and found my Nividia driver needed updating. Updated driver no change.
• Ran OCCT stress test on CPU, GPU, Memory.  Nothing came close to overheating, and nothing flagged as a problem
• Tried changing audio hardware settings from MME to ASIO per “gamerlearner”-Adobe Support Community.
• In ASIO mode Premiere Pro 2019 and Premiere Pro 2020 will not play.  I am not sure how to state this more clearly… When I tap the spacebar to cause my video to play nothing happening.  I also tried this in Premiere Pro 2018 with the same result. Note I have all three versions (2018, 2019, and 2020) of Premiere Pro currently installed
• As I started to post this problem I reviewed a post “Premier Pro 2019 - no video in program monitor or source monitor”  Where it was suggested “You can sidestep the bug by going File>Project settings> General and changing the renderer to OpenCL.
• I attempted to do this but the only choices I found were Mercury Playback Engine GPU Acceleration (CUDA), or Mercury Playback Engine software only.

System information

Processor: AMD Ryzen 7 1700 Eight-Core Processor 3.00 GHZ

RAM 32 GB 1066

C disk NVMe 960 EVO 500GB 214 GB used

Windows 10 Pro 64 bit

Graphics NIVIDIA GeForce GTX 1050 Ti

Driver Date: 11/20/2019

Driver Version 26.21.14.4141

GeForce GTX 1050

GPU Architecture Pascal Pascal Pasca

NVIDIA CUDA® Cores 768 768 640

Frame Buffer 4 GB GDDR5

Memory Speed 7 Gbps 7 Gbps 7 Gbps

Boost Clock 1392 MHz

[ericw51200524]

Same exact problem, same card and I don't know what to do...

[ericw51200524]

I hopefully figured it out. GO inside your Nividia control panel and set your Physx configuration to to your card and off CPU or auto-select. So far it is working. Cross my fingers.

[Two Feathers short]

• If I understand your suggestion ericw: In the PhysX settings I have three choices: Auto select, GeForce GTX 1050 Ti, or CPU. Mine was set to auto, I changed it to GeForce GTX 1050 Ti and in a short testing period the mouse has not frozen, and the source and Program Monitors have not none black, but the video cannot keep up with the rate I am changing the images about half way through the project. Just for grins I also tried the CPU setting and got exactly the same result.  I also failed to mention that I am using two monitors. The primary monitor is using DVI-D, and the second is using, the HDMI 2.0. I did two tests each using only one monitor, first the DHMI 2.0 setup, and then the DVI-D setup and found no change.
• One other problem I did not relate in my initial call for help is crackling in the audio at two or three during the 1.25 minute video.  The duration of this about 3 seconds. The first time in the video this crackling appears is when si when a preset “Chung DHA PRESETS” is running. I moved the audio track to end of the timeline, and section where the crackling sound was, was gone.  Also the crackling sound is heard on the exported file.

So where I am at now is the video transitions fall behind where they should be and timeline is still glitchy.  Should I buy a new video card? 

[Two Feathers short]

Oops the crackling sound is not heard on the exported file.

[Ann Bens · Accepted solution]

Using Chung DHA PRESETS

These are usuallly non gpu effects, need to render timeline.

Set audio to MME and imput to none.

[Two Feathers short]

Many, many, many thanks Ann Bens!! In my case the fix came from setting my Default Input to "No Input" No crackling audio, and the video choppiness is about 98% perfect, and I can live with that.

[jbowren]

Setting audio input to none worked for me. Thank you!!!

[AuntyMofo]

Oh my god, thank you so much!

Just spent best part of a day trying to resolve this issue! 'No input' worked for me too.

[AuntyMofo]

Well it did temporarily!

Have had to create my own post as feel I've tried everything now 😞

Please have a look and see if you can help! https://community.adobe.com/t5/premiere-pro/source-amp-program-monitors-black-blank-screen/m-p/11575...