premiere pro 2019 won't open properly, even if it's launched already

New Here ,
Mar 27, 2021 Mar 27, 2021

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I have Premiere Pro CC 2019, but it won't open properly even though it's launched already. I tried to ignore it and just try to create a new peoject, but when i tried to do that, the app suddenly closes.

I checked Task Manager to see if it still runs, but it doesn't which means it's not running and closed completly.

And then I tried to 'run as administrator' but it does not help, because the same problem happens.

How do I fix it?

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Crash, Error or problem, Performance, User interface or workspaces

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Adobe Community Professional ,
Mar 27, 2021 Mar 27, 2021

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).


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