Highlighted

Premiere Pro 2020 14.3 failing all day with low level exception - ImporterMPEG

New Here ,
Jul 19, 2020

Copy link to clipboard

Copied

My machine is Windows i7, 16GB

Everything was working fine till last week and everything going wrong.

I tried all the options in the forums..deleting files in appdata, documents etc... started, restarted, reinstalled

 

All I am doing is a .mp4 file and adding background music, nothing fancy.

 

What are the options to resolve this?

 

 

TOPICS
Crash, Error or problem, Export, Freeze or hang, Import

Views

27

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Premiere Pro 2020 14.3 failing all day with low level exception - ImporterMPEG

New Here ,
Jul 19, 2020

Copy link to clipboard

Copied

My machine is Windows i7, 16GB

Everything was working fine till last week and everything going wrong.

I tried all the options in the forums..deleting files in appdata, documents etc... started, restarted, reinstalled

 

All I am doing is a .mp4 file and adding background music, nothing fancy.

 

What are the options to resolve this?

 

 

TOPICS
Crash, Error or problem, Export, Freeze or hang, Import

Views

28

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 19, 2020 0
Adobe Community Professional ,
Jul 19, 2020

Copy link to clipboard

Copied

are the source files from a screen capture program or a smartphone?  If so, the problem is probably variable frame rate.

use media info to determine if your source files are variable or constant frame rate

https://mediaarea.net/en/MediaInfo/Download

if vfr, use handbrake to convert to cfr

https://handbrake.fr

and here's a tutorial on how to do it

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

 

If that's not the problem, post back and we'll dig deeper

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 19, 2020 0