Premiere Pro 2020 Constant Freezing

New Here ,
Jan 23, 2021 Jan 23, 2021

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Hi,

 

Recently i bought a ASUS - ROG Gaming Desktop - Intel Core i7-9700K - 16GB Memory - NVIDIA GeForce RTX 2080 SUPER - 2TB HDD + 512GB SSD All that was installed on the computer was Modern Warfare: Warzone and now Premiere Pro 2020. I played the game 3 days in a row and had no problem at all. Yesterday i opened up Prremiere Pro the 2020 version and was editing for about 3 hours with auto save on and then it randomly froze... i clicked CTL + ALT + DEL and it was still frozen, i then clicked ESC twice... and was still frozen, causing me to now have to shut the PC down. When i went back in after a full resart all my progress was gone except what i did in the first 30 min on the app. For the next hour i tried opening up all auto saves... nothing there, while doing this the app froze about 4 more times and i had to restart again.

Lastly, i tried opening a new project uploaded all my videos put them in the sequence and it was running for about 20 min and then froze AGAIN, causing me to restart. 

 

I guess my question is , is this my Brand New PC or Premire Pro 2020? Also, can this be fixed?

 

TOPICS
Crash, Editing, Error or problem, Freeze or hang, How to

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Adobe Community Professional ,
Jan 23, 2021 Jan 23, 2021

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Make sure you have the latest Nvidia STUDIO driver installed, not the Game driver.

NVIDIA Studio Driver | 460.89 | Windows 10 64-bit

 

Depending of what kind of source files you are editing spinning drives are not ideal.

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