Adobe Premiere pro 2020 crashing when importing PSD files which were created using "Middle Eastern & South Asian" text engine in Photoshop
I am using Windows 10, 64-bit operating system.
Ram 16 GB
Hard Drive SSD
All my graphic cards are up to date
title edited by mod
the same issue, hope anybody can help with this!
Thank you for reaching out. I understand that Premiere Pro crashes while importing the.PSD files.
Your computer may have saved the log for the crash instances. Could you share it with us for analysis? You may refer to this link: https://community.adobe.com/t5/premiere-pro/faq-where-do-i-find-premiere-pro-crash-logs-on-windows-o...
Looking forward to your response.
The Logs folder is empty of any file
Having the same problem and it is frustrating.
Tried updating the vga driver as it had a compatibility issue, but still didn't work.
i teach premiere pro on iran. hope help you attachment crash files for psd issue.
today many try to fix but didn't.
please if solved tell to me.
If you delete text layers or rasetrize it or even convert to smart object from your PSD file you can import normally, I think there is a problem with reading the fonts layers only. try it.
Thanks for the proposal, but I needed to keep the text editable, so I opted for the simplest solution:
- Rolled back and downloaded premiere CC 2019 version (still on the creative cloud).
- Exported my timeline as .xml
- Imported the .xml in the previous version
And all is working normally. problem SOLVED!
It is obviously a bug in the latest 2020 update, but I have due dates and cannot wait for the fix.
Hope this helps you all as well.
Really, it's a good help Mr. Toni. Thanks for this solution. The problem is solved.
I am also having this exact problem.
Arabic text in .psd files imported into Premiere 14.0.3 crashes.
The original project is in 13.1.5.
I'm also having the exact same problem.
The Same issue
any arabic text wrote with the Middle Eastern text Engine in photoshop crashes te premiere pro !
why this happen after 2 updates .. adobe doesn't test this !!!
in 2019 it was running 100% and no problems ! why in 2020 !
i'm in the same issue ,hope to fix
i think the problem is in the font,too
adobe ,please take attention.