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Premiere Pro 2020 Crashes and then won't open project

Community Beginner ,
Feb 26, 2021 Feb 26, 2021

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This is my second time having this happen.  The project itself was going fine.  And then BLAM!  Can't get the clips to open as I'm trying to work.  So I saved the project, got out of the app, got back in, opened the project and blank screen nothing there.  So I rebooted the computer...twice.  Empied the cache...twice.  Tried to open a new file and import the project into it...no go.  So now after over an hour of work I have to start all flipping over again.  This is unacceptable considering the amount of money I'm paying for the privledge to be frustrated.  Any chance anyone can give me a girl a hand?

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Crash , Performance

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Community Expert ,
Feb 26, 2021 Feb 26, 2021

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Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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